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End-to-End Life Claims Assessor – Customer Focused
Job summary
A prominent insurance company in the UK is looking for a Protection Specialist Claims Assessor to assess life and illness claims, guiding customers with empathy throughout the process. You will manage claims portfolios, collaborate with brokers, and have key technical responsibilities. The role offers a competitive salary and benefits like a generous pension scheme, bonus potential, and paid volunteering days. Join a supportive team devoted to making a difference.
Benefits
Qualifications
- Experience managing claims end-to-end, including independently signing out claim decisions.
- Ability to support vulnerable customers with a customer-first mindset.
- Adaptability to new technologies and changes.
Responsibilities
- Assess life, terminal illness, and critical illness claims from investigation to outcome.
- Guide customers through their claims journey with clarity and empathy.
- Manage a portfolio of claims across multiple systems.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.