This is an excellent opportunity for a highly motivated, creative, and experienced person to join our team. You will have the opportunity to recruit, train, and build a team of volunteers to support our critical work. You will also have the opportunity to be creative with the events we attend, including fundraisers.
Main Responsibilities
Volunteers
Coordinating the operational needs for volunteers across the charity in consultation with the Operations & Administration Officer.
Recruit new volunteers to support day-to-day activities and events in alignment with the charity’s goals.
Oversee volunteer onboarding, induction, and training—ensuring compliance with relevant procedures, including safeguarding and role-specific preparation.
Ensure volunteers are receiving regular supervision and support during their placement.
Monitor volunteer satisfaction, provide ongoing recognition, and celebrate volunteer contributions
Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Maintain an up-to-date volunteer database and contact list.
Identify new volunteering opportunities and develop volunteer role descriptions.
Work effectively to ensure volunteers feel a part of Halo and gain value from their time with us.
Develop and maintain volunteer policies, role descriptions, and procedures.
Promote volunteering opportunities through social media, local networks, and community partnerships
Be the main point of contact to support volunteers, listen to suggestions and/or concerns, and support in resolving any volunteering-related issues or complaints.
Events
Assist in the development, planning, and delivery of events to support the charity’s objectives, including third-party initiatives.
Attend and support charity events as required, helping to ensure smooth execution.
Contribute to post-event feedback and evaluation
General
Ensure a safe working environment for volunteers by adhering to health and safety procedures.
Handle enquiries about volunteering via email and phone with professionalism and warmth.
Provide hands-on support at fundraising and awareness-raising events.
Ensure compliance with health and safety procedures, maintaining a safe working environment for volunteers
The above list is not exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.