Customer Service Assistant jobs in United States

As a Meeting & Events Bar Assistant, your duties include all those of a waiter or bartender:

• Welcome guests in a polite and friendly manner
• Deliver a great experience from beginning to end
• Confidently talk about our drinks menus, offer upsells and enthusiastically
• Maintain cleaning and high hygiene standards
• Work across any of the outlets that are in need of assistance to ensure the smooth running of the resort

You don’t need previous experience to start your career with us at The Belfry Hotel and Resort. We have a great team that will train you and provide you with the skills you need to be successful. If you do have previous experience that’s great; we will elevate your skills in a department where you feel you would be the best fit. For all of our future employees our requirements are:

• You are passionate about delivering a fantastic service to our guests
• You enjoy engaging in conversation, talking about our products and the resort
• You are a natural when it comes to selling
• You are outgoing and enthusiastic
• You have a can-do attitude and are proactive

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and host this year’s Betfred British Masters. The Belfry Meetings and Events department boasts 24 stylish event spaces capable of hosting gatherings of all sizes, from board meetings to large weddings and corporate events, with over 120 team members serving up to 800 guests simultaneously. We are committed to developing our team through on-the-job coaching, in-house training and access to our online learning platform, The Belfry Campus. We offer apprenticeships and a LEAD development programme to help team members grow from entry to leadership roles. We promote internal progression where possible and support development planning for career growth.

Wellbeing, benefits and funding are a key focus, including discounted gym memberships, mental health support, healthcare schemes, Wagestream for earnings access, Cycle2Work and employee rewards and discounts. We provide free parking, subsidised transport options, complimentary meals during shifts and opportunities to participate in awards and recognition programs. The Belfry prioritises sustainability and community involvement, holding certifications such as the Silver Award from Green Tourism and GEO Certification. Our values emphasize making a difference, owning actions, being better together, and delivering every day.

The on-target earnings for this role are a 27,248.00 annual salary, comprising a base rate of 25,396.80 and an estimated 1,851.20 in gratuities per annum.