Customer Care Advisor jobs in United States

Chase Taylor are looking for a New Build Sales Executive

Chase Taylor are seeking an ambitious and driven New Build Sales Executive to join a dynamic team. You will focus on driving sales growth within the new build housing and commercial sectors, working closely with developers, housebuilders, architects, and main contractors. This hybrid role combines external business development with internal project coordination, ensuring a seamless service from initial enquiry through to order completion.

• Build and maintain strong relationships with housebuilders, developers, architects, and contractors.
• Identify and develop new business opportunities within the new build market.
• Manage a portfolio of active clients, ensuring excellent service and retention.
• Attend site meetings, client visits, and industry events to strengthen relationships.
• Prepare accurate and competitive quotations in collaboration with internal teams.
• Interpret architectural drawings, schedules, and specifications to meet client and compliance requirements.
• Present proposals and product solutions, demonstrating technical knowledge and commercial awareness.
• Negotiate pricing, terms, and contract details to secure profitable business.
• Track quotations and tenders through CRM, ensuring timely follow-ups.
• Coordinate with internal teams (Order Processing, Technical, Production, Installation) to ensure smooth project delivery.
• Provide sales forecasts, pipeline updates, and project reporting.
• Deliver exceptional customer experiences, acting as a trusted advisor throughout project lifecycles.

• Proven B2B sales experience within construction, fenestration, or building materials.
• Strong relationship management, negotiation, and closing skills.
• Ability to read and interpret technical drawings and specifications.
• Excellent communication and presentation skills.
• Highly organised, able to manage multiple projects and priorities.
• Proficient in CRM systems and Microsoft Office.
• Self-motivated, proactive, and results-driven.

• Minimum 3 years' experience in B2B sales to housebuilders, developers, or commercial contractors.
• Knowledge of window and door systems, glazing options, and compliance requirements.
• Experience with estimating software (e.g., Business Micros Evolution) is advantageous.
• Full UK driving licence.

• Professional, confident, and approachable.
• Target-driven and goal-oriented.
• Detail-focused with strong accountability.
• Flexible and adaptable to a fast-paced environment.
• Passionate about customer service and the construction/fenestration industry.

• Hybrid role: approximately 2-3 days field-based (client meetings, site visits) and 2-3 days office/remote-based (quotations, CRM updates, reporting).
• Travel to client sites and occasional overnight stays may be required.