Customer Care Advisor jobs in United States

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.

Verkada is building a world‑class sales organisation and we are looking for a Mid‑Market Sales person to join our small but growing team in our new London office on the top floor of the Bower, next to Old Street tube station. We prioritise drive and demonstrated success in whatever sales role you’ve been in before – we care far less about fancy pedigrees, schools, or a resume with “brand name” companies. If you are a top rep, we’d love to speak with you, regardless if you have any tech sales experience. We have an excellent training program and a strong track record of helping people transition into the tech industry.

• Create your own territory plan and research your market and customers
• Prospect for new customers and opportunities through a variety of options, including, but not limited to calls, emails, LinkedIn, and events
• Manage the full sales cycle: Qualifying, host demos, progress deals, creating proposals, and closing deals
• Build an intimate understanding of Verkada products and their place in the industry
• Maintain accurate pipeline management
• Work with channel partners to source and close deals

• Full sales cycle experience in a quota‑carrying capacity
• Native or bilingual Danish speaker
• Highly effective communication skills, with the ability to build rapport, nurture relationships, and hold strong presentation skills
• Hunger and drive to create your own business
• A proven ability to exceed targets, and can articulate how you have ensured your own success
• A self‑starter: You have discipline and drive
• Organised: You think and act logically to progress deals in volume
• Curious: You want to understand your customers and their pain points
• Able to challenge the status quo: Your ability to build strong relationships enables you to influence and challenge the norm
• Creative: Are able to try new things to get and win business
• London based or open to relocating to London

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programmes include, but are not limited to:

• Healthcare programmes that can be tailored to meet the personal health and financial well‑being needs – Premiums are 100% covered for the employee under most plans and 100% for family premiums
• Private medical and dental coverage
• Paid parental leave policy & fertility benefits
• Retirement saving options
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Wellness/fitness benefits
• Healthy lunches provided daily

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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