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Location: UK - Hatfield | Job-ID: 215443 | Contract type: Standard | Business Unit: Purchasing & Supply Chain

Life on the team

As a Commercial Manager within our GTS division, you’ll be responsible for managing and improving the commercial performance of complex customer contracts. This role requires a balance of financial acumen, analytical capability, and negotiation expertise, alongside the ability to influence stakeholders and ensure strong commercial outcomes.

You’ll act as a trusted point of contact on contractual and commercial matters, ensuring compliance, driving efficiencies, and identifying opportunities to enhance value across the contract lifecycle.

What you'll do

• Manage contract P&L to maintain and improve margins in line with agreements.
• Provide commercial support on complex technology sourcing issues, ensuring risks are mitigated and opportunities realised.
• Build and maintain strong relationships with customers, suppliers, and internal teams to support effective collaboration.
• Negotiate commercial terms with suppliers and partners, ensuring alignment with business objectives.
• Contribute to business strategy by delivering commercial insights and recommendations.
• Produce accurate financial and performance reporting, including KPIs, SLAs, and contribution analysis.
• Analyse supplier financial statements and market data to inform decision-making.
• Drive process improvements to reduce costs, optimise performance, and create additional value.

Performance Indicators

• Achievement of SLA, KPI, and contribution targets.
• Delivery of accurate and timely reporting to stakeholders.
• Effective management of supplier contracts and negotiations.
• Sustained improvement in contract profitability and customer satisfaction.
• Compliance with company policies, procedures, and governance standards.

What you'll need

• Minimum 3 years’ experience in a commercial management, procurement, or sourcing role.
• Strong commercial and contractual knowledge with the ability to negotiate effectively.
• Proven financial and analytical skills, with advanced Excel capability.
• Experience managing supplier contracts and interpreting financial statements.
• Strong communication and influencing skills, with the ability to work across multiple geographies.
• Demonstrated ability to identify and implement process improvements.

Education & Qualifications

• Degree-level education or equivalent experience.
• Professional qualification in commercial management, procurement, or finance (preferred).
• Track record of success in a complex, customer-focused commercial environment.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
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