EN
2,877
Business Intelligence jobs in United States
I want to receive the latest job alerts for “Business Intelligence” jobs
Supply Chain Manager II, Technology Materials Planning
Amazon
Greater London
On-site
GBP 55,000 - 75,000
17 days ago
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsPresales Solution Architect - Data Management
Hitachi Vantara
Greater London
Hybrid
GBP 90,000 - 120,000
17 days ago
Senior Business Planning & Controlling Manager
Sephora
Greater London
On-site
GBP 70,000 - 90,000
17 days ago
Technology Architect-Oracle Fusion HCM Cloud-UK
Infosys
Greater London
On-site
GBP 70,000 - 90,000
17 days ago
HR Application Specialist (m/w/d) Automation & Transformation
DP World
Greater London
On-site
GBP 39,000 - 57,000
17 days ago
Head of Data Insight & Analytics Strategy – UK & Europe
Serco
Bristol
On-site
GBP 50,000 - 70,000
17 days ago
Senior Solution Architect – SAP Global Trade Systems
Moderna
Greater London
Hybrid
GBP 70,000 - 90,000
17 days ago
Technology Architect-Oracle EBS Payroll Techno Functional-UK
Infosys
Greater London
On-site
GBP 80,000 - 110,000
17 days ago
Assistant Vice President Compliance Data Governance
MUFG Americas
Greater London
Hybrid
GBP 70,000 - 100,000
17 days ago
Global Head of CRM
Yolo Group
Greater London
On-site
GBP 60,000 - 80,000
Full time
17 days ago
Job summary
A leading gaming company in Greater London is seeking an experienced CRM Manager to develop and execute their global CRM strategy. The ideal candidate will lead a dynamic team, optimizing customer journeys through advanced segmentation and marketing automation. With at least 6 years of CRM experience, including a background in online gaming, this role requires strong strategic and analytical skills. Join this fast-paced environment and drive innovative CRM initiatives that enhance customer experiences.
Qualifications
- 6+ years of extensive CRM experience, especially in the online gaming industry.
- At least 3 years in a leadership role managing teams in a global environment.
- Strong strategic mindset with expertise in CRM strategy and customer lifecycle management.
- Hands-on experience with major CRM platforms and marketing automation tools.
- Excellent communication and presentation skills.
Responsibilities
- Develop and execute the global CRM strategy aligned with business goals.
- Lead and manage the CRM team for effective campaign execution.
- Optimize the customer journey through segmentation and personalization.
- Collaborate with cross-functional teams to enhance customer experiences.
- Analyze data and KPIs to drive CRM performance and innovation.
Skills
CRM Strategy Development
Team Management
Data Analysis
Marketing Automation
Customer Segmentation
Stakeholder Management
Education
Bachelor's degree in relevant field
Tools
CRM platforms
Marketing Automation Tools
Data Analytics Tools
Job description
Your day-to-day
- Develop and execute the global CRM strategy, defining objectives, managing the budget, and ensuring alignment with overall business goals
- Lead, mentor, and manage the CRM team, ensuring the effective planning, execution, and data-driven analysis of all campaigns
- Oversee the optimization of the customer journey through advanced segmentation, personalization, and marketing automation strategies
- Own the global CRM calendar and collaborate closely with cross-functional teams (e.g., Marketing, Product, BI) to deliver seamless customer experiences
- Drive CRM performance by owning all relevant KPIs, analyzing data to derive actionable insights, and implementing continuous testing and optimization
- Ensure compliance with global data protection regulations while driving innovation through the implementation of new technologies and AI-driven solutions
Your background and mindset
- 6+ years of extensive CRM experience, including time spent within the online gaming industry, and a preferred Bachelor's degree
- At least 3 years in a leadership role with proven experience managing teams in a global or multi-market business environment
- Demonstrates a strong strategic mindset with deep expertise in CRM strategy, customer lifecycle management, segmentation, and personalization
- Extensive hands-on experience with major CRM platforms, marketing automation tools, and data analytics
- Excellent communication, presentation, and stakeholder management skills, with a highly collaborative approach to working cross-functionally
- Thrives in a fast-paced, dynamic environment; an understanding of cryptocurrency customer behaviour is considered a plus
Please note, we don't offer a relocation support for this position!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.