Youth Therapy Admin & Coordination Specialist

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 18,000 - 24,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is inviting applications for an Administrator to join the YoutherapY Team, supporting young people aged 11-25 with psychological and emotional difficulties.

You will manage diaries, handle calls and enquiries, coordinate referrals from clients, families and professionals, and work with clinical and non-clinical colleagues to deliver a coordinated service. Some out-of-hours work may be required.

Qualifications

• Excellent interpersonal skills and ability to maintain confidentiality.
• Ability to manage and prioritise own workload without direct supervision.
• Experience handling enquiries from clients, families and professionals.
• Diary management and telephone/enquiries handling.

Responsibilities

• Provide administration support to the YoutherapY Team.
• Manage diary and respond to telephone calls/enquiries.
• Handle enquiries/referrals from clients, families and professionals.
• Collaborate with clinical and non-clinical colleagues and external agencies.
• Occasionally work out of core hours and undertake other duties as required.

Skills

Excellent interpersonal skills

Diary management

Confidentiality awareness

Ability to work independently

Job description

Blackpool Teaching Hospitals NHS Foundation Trust is inviting applications for an Administrator to join the YoutherapY Team, supporting young people aged 11-25 with psychological and emotional difficulties.

You will manage diaries, handle calls and enquiries, coordinate referrals from clients, families and professionals, and work with clinical and non-clinical colleagues to deliver a coordinated service. Some out-of-hours work may be required.