Youth Support Officer: Complex Needs & Housing

Central Recruitment Services Ltd; City Of London; On-site; GBP 19,000 - 27,000; Part time

Job summary

Central Recruitment Services Ltd. is recruiting a Support Officer in Hackney to work with a not-for-profit housing association, helping young people with complex needs overcome barriers and achieve tenancy readiness.

The role involves managing a caseload of five young people, delivering key-working sessions, facilitating reviews, signposting to services, and supporting moves toward employment, education and independent living. 37.5 hours/week on a rota including weekends.

Qualifications

• Experience working with young people and diverse customers with complex needs.
• Experience delivering structured support and risk management.
• Ability to resolve incidents positively and take initiative.
• Competent administrative and IT skills for reports and communications.
• Knowledge of psychological or trauma-informed approaches.
• Experience in challenging environments with planning and prioritising tasks.
• Knowledge of current benefits systems.
• Current valid right to work in the UK.
• DBS check or willingness to apply (cost to employer £60).

Responsibilities

• Manage a caseload of five young people with regular key-working sessions.
• Conduct reviews of support and risk plans following incidents or changes.
• Identify and promote education, training and employment opportunities.
• Signpost to external services including food banks and community resources.
• Support tenancy readiness and move-on goals for service users.
• Promote financial independence and budgeting support.
• Monitor healthcare needs and coordinate with practitioners.
• Facilitate group support initiatives and referrals into the service.
• Contribute to housing management responsibilities and tenancy support.
• Maintain rooms, perform day-to-day admin and operations.
• Build partnerships to provide holistic support services.

Skills

Experience with young people

Risk management

Administrative and IT skills

Trauma-informed approaches

Rota flexibility

Job description

Central Recruitment Services Ltd. is recruiting a Support Officer in Hackney to work with a not-for-profit housing association, helping young people with complex needs overcome barriers and achieve tenancy readiness.

The role involves managing a caseload of five young people, delivering key-working sessions, facilitating reviews, signposting to services, and supporting moves toward employment, education and independent living. 37.5 hours/week on a rota including weekends.