Youth Support Officer — Transform Lives & Move-On Plans

Central Recruitment Services Ltd; London Borough of Hackney; On-site; GBP 19,000 - 27,000; Full time

Job summary

Central Recruitment Services Ltd is recruiting a Support Officer to work in Hackney for a service aiding young people with complex needs. 37.5 hours weekly on a rota basis, including every other weekend. Shifts 07:30-15:30 and 12:30-20:30.

Temporary 2-3 months, wage £16.38 per hour (holiday pay £1.76 included in the figure). You will manage a caseload, deliver key working sessions, review plans, signpost to services, support budgeting and tenancy readiness, and work to promote independent living

Qualifications

• Experience working with young people and understanding barriers faced by vulnerable and diverse customer groups with complex needs.
• Experience delivering structured support and risk management.
• Competent administrative and IT skills to produce reports and communications.
• Knowledge of Psychological or Trauma-Informed approaches to support.
• Ability to plan, prioritise and organise tasks to achieve results.

Responsibilities

• Manage a caseload of five young people, delivering regular key working sessions and co-producing tailored support and move-on plans.
• Conduct regular reviews of support and risk plans, including incidents or significant changes in circumstances.
• Identify and promote employment, education and training opportunities, supporting access to them.
• Signpost customers to external services, including food banks and community resources.
• Develop skills and confidence to become tenancy-ready and move on successfully.
• Promote financial independence by budgeting and maximising income.
• Monitor healthcare needs and engage with healthcare professionals.
• Support customers to manage their own medication in line with procedures.
• Lead and facilitate group support initiatives.
• Facilitate referrals and assess prospective customers.
• Contribute to housing management, including income collection and tenancy-related support.
• Clean and prepare rooms and perform day-to-day admin duties.
• Build partnerships to access holistic support services.

Skills

Young people experience

Risk management

Admin & IT skills

Trauma-informed approach

Planning & prioritising

Rotas & weekends

Job description

Central Recruitment Services Ltd is recruiting a Support Officer to work in Hackney for a service aiding young people with complex needs. 37.5 hours weekly on a rota basis, including every other weekend. Shifts 07:30-15:30 and 12:30-20:30.

Temporary 2-3 months, wage £16.38 per hour (holiday pay £1.76 included in the figure). You will manage a caseload, deliver key working sessions, review plans, signpost to services, support budgeting and tenancy readiness, and work to promote independent living