Youth Independence Outreach & Tenancy Support Officer

Taff Housing Association; Cardiff; On-site; GBP 21,000 - 30,000; Full time

Job summary

Taff Housing Association in Cardiff is seeking an Outreach Support Officer to work with residents aged 16 to 21, providing person-centred support as they move into independent accommodation and beyond move-on. You will deliver tailored outreach in shared housing or tenancies, facilitate workshops, promote independence and wellbeing, and work in a psychologically informed environment.

The role requires empathy, reliability and the ability to engage diverse individuals; driving and access to

Qualifications

• Understanding of working with young people with support needs
• Ability to run workshops/sessions and support residents to achieve their goals
• Good safeguarding and risk management knowledge
• Budgeting and debt management understanding
• Administrative and IT skills
• Driving and access to own transport

Responsibilities

• Provide tailored outreach support to residents moving into independent accommodation
• Support residents for up to 12 months post-move
• Ensure safety and wellbeing in a psychologically informed environment
• Plan and implement tenant participation programmes to promote independence and wellbeing

Skills

Young people support

Budgeting & debt management

Workshop facilitation

Safeguarding awareness

IT literacy

Time management

Communication skills

Job description

Taff Housing Association in Cardiff is seeking an Outreach Support Officer to work with residents aged 16 to 21, providing person-centred support as they move into independent accommodation and beyond move-on. You will deliver tailored outreach in shared housing or tenancies, facilitate workshops, promote independence and wellbeing, and work in a psychologically informed environment.

The role requires empathy, reliability and the ability to engage diverse individuals; driving and access to