Youth Housing Service Manager

Central Recruitment Services Ltd; Manchester; Sur place; GBP 26 000 - 37 000; Plein temps

Résumé du poste

Central Recruitment Services Ltd. is partnering with a prominent national homelessness charity in Manchester to recruit an Operations Manager for two supported accommodation buildings housing 12 and 14 young people.

The role is full-time, 37.5 hours per week, Monday to Friday 09:00-17:00 with occasional outside-hours work. It is a 12-month temporary assignment, offering a rate of £23.05 per hour (including holiday pay).

Qualifications

• Experience in accommodations, managing a team and working with young people.
• Experience helping people at risk of homelessness with benefits and housing.
• Ability to lead and work on own initiative.
• Understanding risk management, information sharing and data security.
• Experience with high risk or high needs cases (mental health, substances, domestic violence, offending).
• Knowledge of supported accommodation and pre-tenancy support.
• Experience with health, safety and housing management.
• Understanding of criminal justice and benefits systems.
• Understanding safeguarding requirements and professional boundaries when working with vulnerable adults.
• Ability to contribute to high-level strategic discussions and reporting.
• Proficiency with IT reporting and data capture systems.

Responsabilités

• Manage a team of 5 Progression Coaches, 4 Night Progression Coaches and 2 Weekend Workers, a HMW and a Deputy Service Manager.
• Ensure the service meets its contractual requirements.
• Maintain staffing levels to deliver the service.
• Ensure staff undertake all activities and monitor performance.
• Work with the Area Director to manage the team and deliver the service.
• Deal with clients who need help or advice, either by phone or on a drop-in basis.
• Monitor all support being provided to the clients and provide direction where appropriate.
• Represent the organisation at meetings; partnership and strategic meetings to establish and build links with local authority teams in order to ensure sufficient appropriate referrals.
• Work closely with commissioners, other statutory and voluntary partners to develop the service and offer to clients further.
• Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.
• Chair team meetings, case management meetings and contribute to any policy reviews and consultations.
• Participate in On Call responsibilities

Connaissances

Team leadership

Risk management

Data reporting

IT/data reporting

Communication with partners

Description du poste

Central Recruitment Services Ltd. is partnering with a prominent national homelessness charity in Manchester to recruit an Operations Manager for two supported accommodation buildings housing 12 and 14 young people.

The role is full-time, 37.5 hours per week, Monday to Friday 09:00-17:00 with occasional outside-hours work. It is a 12-month temporary assignment, offering a rate of £23.05 per hour (including holiday pay).