Youth Homelessness Support Services Manager

NFP People; Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Pension

Benefits

Job summary

Depaul UK is seeking a Service Manager to lead the Bishop Auckland Supported Accommodation Service and Tow Law Dispersed Supported Accommodation Service for young people aged 18 to 24. You will manage a team of Progression Coaches and oversee safety, risk assessments and person‑centred support to help clients gain independence and secure education, employment or training.

You will lead staff development, ensure high standards of safeguarding, and oversee housing management, budgets and

Qualifications

• Experience delivering safe services to young people at risk in accommodation and community settings.
• Strong safeguarding knowledge and experience using risk assessments and support plans.
• Sound judgement when managing complex situations and balancing risk.
• Good literacy, numeracy and IT skills.
• Effective collaborative working and the ability to maintain professional boundaries.
• A commitment to equality, diversity, health and safety, and treating everyone with dignity and respect.

Responsibilities

• Leading, supervising and developing staff to deliver high‑quality support across accommodation and community‑based services.
• Overseeing safeguarding, risk assessments and support planning.
• Maintaining effective housing management, property standards and health and safety.
• Managing budgets, monitoring outcomes and ensuring services meet performance targets.
• Building strong relationships with commissioners, local authorities and partner agencies.
• Working with internal teams to ensure services run smoothly.

Skills

Staff supervision

Leadership

Safeguarding

Literacy

Numeracy

IT skills

Collaboration

Risk management

Job description

Depaul UK is seeking a Service Manager to lead the Bishop Auckland Supported Accommodation Service and Tow Law Dispersed Supported Accommodation Service for young people aged 18 to 24. You will manage a team of Progression Coaches and oversee safety, risk assessments and person‑centred support to help clients gain independence and secure education, employment or training.

You will lead staff development, ensure high standards of safeguarding, and oversee housing management, budgets and