Young Responder Coordinator

St John Ambulance; Norwich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading health charity in the United Kingdom is seeking a Young Responders Coordinator to empower young people from diverse backgrounds. This role focuses on engaging under-served communities through first aid training and community support. You will lead local teams and champions, foster partnerships, and ensure project delivery. Offering a competitive salary, flexible working, and generous holidays, this position provides a unique opportunity for youth workers passionate about health equity.

Benefits

Competitive salary

Generous pension

33 days holiday (increasing to 38 days)

Free first aid courses

Mental health and wellbeing tools

Cycle to work scheme

Qualifications

• Experience of youth work and/or delivery of training with young people from under-served communities.
• Experience of delivering provision aimed at increasing opportunities for young people from under-served communities.
• Experience of working with stakeholders in community or educational settings.
• Experience of providing support and mentoring to young people with complex needs.
• Experience of creating partnerships to support project success.

Responsibilities

• Build and retain partnerships in local communities.
• Lead local delivery teams and Community Champions.
• Oversee completion of risk assessments and session registrations.
• Support, mentor, and develop Community Champions and Facilitators.
• Provide regular project updates to stakeholders.

Skills

Experience of youth work

Delivery of training

Pastoral support

Partnership creation

Job description

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

Young Responders is an exciting new St John Ambulance project supported by the People’s Postcode Lottery. The project aims to engage and empower young people from diverse communities who face the greatest health inequities to become active health citizens, through peer‑to‑peer learning and practical physical and mental health first aid sessions relevant to the challenges they face.

Aimed at young people aged 14 to 25 (or 11 to 25 for broad access), who would not typically come through our doors, Young Responders will use existing St John young people and volunteers to deliver first aid training to young people from under‑served communities. To deliver this ambition, young people and volunteers will become Community Champions who will deliver sessions that are local to young people and reflective of their needs and those of the community in which they live. The Young Responders Coordinator will work with Community Champions, the project team and host organisations to schedule sessions in the communities, including educational settings, and coordinate project delivery.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.

About You:

• Experience of youth work and/or delivery of training in particular with young people/volunteers from under-served communities
• Experience of delivering provision aimed at increasing opportunities for young people from under-served or marginalised communities
• Experience of working with a range of internal and external stakeholders, including community and/or educational settings
• Experience of providing pastoral support and/or mentoring to young people in a project setting, including supporting young people with complex social, emotional and behavioural needs
• Experience of creating and cultivating partnerships to support the success of a project or service

About the Role:

• Work collaboratively to build and retain partnerships in local communities to reach the intended groups of young people
• Lead the local delivery teams and Community Champions to promote the project Line and manage a Facilitator who will lead the direct delivery of training
• Oversee the completion of risk assessments and the registration of sessions
• Support, mentor and develop Community Champions and Facilitators promoting high morale and drive within the teams
• Provide regular updates on the progress of the project to report back to internal and external stakeholders, including the funders.

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes).

Find out more about us, including our new Ask Me campaign, at www.sja.org.uk

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.