Workshop Service Engineer

Nationwide Platforms; Rochester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in powered access rental equipment is looking for a Workshop Service Engineer to join their team in Rochester. The role involves inspecting, repairing, and maintaining machines such as booms and scissor lifts. Ideal candidates will have a strong engineering background, excellent customer service skills, and a willingness to learn. The position offers a competitive salary, benefits including life assurance, healthcare, and 25 days of holiday.

Benefits

Life assurance (2x salary)

Westfield health care plan

25 days holiday

Pension

Qualifications

• Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent.
• Experience in diesel engineering, auto electrics, hydraulics, and fault diagnostics.

Responsibilities

• Supporting the Senior Service Engineer in the effective operation of the depot workshop.
• Carrying out pre-delivery inspections (PDI) of machines at client sites and depots.
• Repairing machines at the depot or on-site to meet manufacturer standards.

Skills

Mechanical Engineering

Electrical Engineering

Customer Service

Education

NVQ Level 3 or equivalent

Job description

Join to apply for the Workshop Service Engineer role at Nationwide Platforms

We are seeking a motivated and experienced service engineer, fitter, technician, or mechanic to join our team.

This role offers a great opportunity for someone with experience as a powered access engineer, car mechanic, plant fitter, or similar, and who is looking to do something different.

As a Workshop Service Engineer, you will work within a busy depot to inspect, repair, and maintain our machines, ensuring they are ready for customer use. Our machines include booms and scissor lifts, but full training will be provided. If you have a positive attitude, willingness to learn, and some mechanical/electrical engineering experience, this could be the perfect role for you.

In return, we offer a competitive salary, life assurance (2x salary), Westfield health care plan, 25 days holiday, and a pension. Working hours are Monday to Friday, 8:00 am to 5:30 pm.

Responsibilities include:

1. Supporting the Senior Service Engineer in the effective operation of the depot workshop.
2. Carrying out pre-delivery inspections (PDI) of machines at client sites and depots, ensuring compliance with manufacturer specifications, company policies, and safety regulations.
3. Repairing machines at the depot or on-site to meet manufacturer standards and company policies.
4. Completing planned maintenance activities and maintaining the fleet's appearance to corporate standards.
5. Handover of machines to customers and providing training on safe operation.
6. Acting as a company ambassador, delivering high customer service standards and relaying customer queries appropriately.
7. Completing all relevant paperwork accurately, including reports, off-hire, inspections, and service sheets.
8. Updating system records on machine status changes, such as PDIs, repairs, and inspections.

About you:

1. Relevant general engineering maintenance qualification, preferably NVQ level 3 or equivalent.
2. Experience in diesel engineering, auto electrics, hydraulics, and fault diagnostics.
3. A mature outlook with the ability to prioritize and work under pressure.
4. Understanding of the importance of excellent customer service.

Part of the Loxam Group, Nationwide Platforms is the UK's leading provider of powered access rental equipment, with a broad fleet, local depots, and extensive industry experience.

At Nationwide Platforms, safety is our top priority. We offer innovative solutions and equipment designed to ensure safe working at height, including secondary guarding systems and control/monitoring systems.