Workshop Manager

JCT600 Ltd; York and North Yorkshire; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Bonus

Annual leave 34-38 days

Maternity/Paternity leave

Life assurance

Pension

Sickness cover

Training & development

Car purchase & servicing discounts

Cycle-to-work

Gym discounts

Referral scheme

Job summary

JCT600 Ltd in York is seeking a results-driven Workshop Manager to lead our Audi York service team. You will manage resources, drive productivity, and ensure exceptional customer experience through effective collaboration with Front of House.

The role offers comprehensive benefits, progression, and ongoing training, with a culture of excellence and a commitment to developing colleagues.

Qualifications

• Experience working in a main-dealer workshop or current Workshop Manager/Controller/Assistant Manager.
• Full UK driving licence.
• Strong diagnostic and problem-solving abilities.
• Excellent communication to explain technical issues clearly.
• Customer-first attitude.

Responsibilities

• Utilising resources in the workshop to meet budgeted financial and operational objectives while ensuring the highest level of customer experience.
• Ensuring effective communication between the Workshop and Front of House teams to deliver top service.
• Leading, coaching and developing the Workshop team, conducting regular reviews and team meetings.
• Overseeing resource management and workflow to maximise productivity, efficiency and utilisation.
• Driving and maintaining a team culture of high performance and excellence.

Skills

Strong diagnostic and problem solving

Excellent communication

Customer-first attitude

Education

NVQ Level 3 in Motor Vehicle Maintenance and Repair

Job description

Workshop Manager – Audi York

We're looking for a results-driven Workshop Manager to lead our high-performing team at our Audi York dealership. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance!

As a Workshop Manager, Your Day-to-day Will Include

• Utilising the resources in the workshop to achieve budgeted financial and operational objectives without compromising the quality of the work produced, ensuring at all times the highest level of customer experience.
• Ensuring effective communication between the Workshop and Front of House team to deliver the highest level of service to our customers.
• Leading, coaching and developing the Workshop team to elevate their performance and behaviours whilst delivering results, holding regular reviews and team meetings.
• Ensuring appropriate resource management, overseeing the workflow through the workshop to achieve the highest levels of productivity, efficiency and utilisation.
• Driving and maintaining a team culture of high performance and excellence!

What We’re Looking For

• Previous experience working within in a main-dealer workshop, current Workshop Manager / Controller or Assistant Manager. An NVQ Level 3 in Motor Vehicle Maintenance and Repair would be advantageous but not essential.
• Full UK driving licence (free from excessive penalties)
• Strong diagnostic and problem-solving abilities.
• Excellent communication to explain technical issues clearly.
• Customer-first attitude.

What we offer:

• Comprehensive package + bonus
• Annual leave:34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:Enhanced paid maternity and paternity leave
• Wellbeing & protection:Life assurance, pension, enhanced sickness cover
• Training & development:From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Benefits

Read more about ourEmployee Benefits - JCT600

Why join JCT600 as a Workshop Manager?

• We’ve spent over 80 years building a business that values its people and their careers
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our commitment to being an inclusive business, we’re proud to beaDisability Confident employer.

We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.