Parts Supervisor- Audi York

JCT600 Ltd; York and North Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Annual leave: 34 days including bank holidays

Enhanced paid maternity and paternity leave

Life assurance and pension

Colleague car purchase scheme

Cycle-to-work scheme

Referral scheme up to £1,000

Job summary

JCT600 Ltd is seeking a Parts Advisor in York. This role is key to supporting customers and workshop technicians by sourcing and supplying parts efficiently. The ideal candidate will have a background in parts or customer-facing automotive roles, possess strong customer service skills, and be IT literate. JCT600 offers a comprehensive benefits package including enhanced leave, wellbeing support, and professional development opportunities, making it a great workplace committed to inclusivity.

Qualifications

• Experience in a parts, aftersales or customer-facing automotive role preferred.
• Ability to accurately record data and provide timely information to customers.
• Organised and able to stay calm under pressure.

Responsibilities

• Deliver efficient and friendly parts service to customers.
• Support technicians with parts supply to keep jobs on track.
• Manage stock levels and process parts accurately.

Skills

Customer service skills

Data accuracy

IT literacy

Adaptability

Job description

At JCT600, our Parts Advisor are key to delivering a seamless aftersales journey - not just for our workshop team, but for our customers too. From sourcing and supplying parts to supporting technicians and customers, you’ll help keep everything running smoothly behind the scenes. This role sits at the heart of the dealership, where accuracy, knowledge, service and speed make a real difference.

Part Advisor – Audi York

Location: York

Salary: Market aligned

Your Day To Day Will Include

• Deliver an efficient, friendly and knowledgeable parts service to both workshop and retail customers.
• Support technicians with timely parts supply to keep jobs on track and customers informed.
• Manage stock levels, place orders, and process parts through internal systems accurately.
• Help create a professional, well-presented parts environment that reflects JCT600 and brand standards.

What We Are Looking For

• Experience in a parts, aftersales or customer-facing automotive role (preferred).
• The ability to accurately record data and provide knowledgeable, and timely information to our customers.
• An adaptable, flexible and solution-focused approach.
• Organised, IT-literate and able to stay calm under pressure.

What We Offer

• Comprehensive package
• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support: Enhanced paid maternity and paternity leave
• Wellbeing & protection: Life assurance, pension, enhanced sickness cover
• Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

Benefits

Read more about our Employee Benefits - JCT600.

Why JCT600?

• We’ve spent over 75 years building a business that values its people and their careers.
• We pride ourselves on being rated highly by colleagues for engagement and inclusivity.
• Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments.

How To Apply

At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool.

Inclusivity & Diversity

JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.