Workshop Manager – Lead High-Performance Team & Growth

JCT600 Ltd

York and North Yorkshire

On-site

GBP 42,000 - 56,000

Full time

6 days ago
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Benefits offered by this job

Bonus
Annual leave 34-38 days
Maternity/Paternity leave
Life assurance
Pension
Sickness cover
Training & development
Car purchase & servicing discounts
Cycle-to-work
Gym discounts
Referral scheme

Job summary

JCT600 Ltd in York is seeking a results-driven Workshop Manager to lead our Audi York service team. You will manage resources, drive productivity, and ensure exceptional customer experience through effective collaboration with Front of House.

The role offers comprehensive benefits, progression, and ongoing training, with a culture of excellence and a commitment to developing colleagues.

Qualifications

  • Experience working in a main-dealer workshop or current Workshop Manager/Controller/Assistant Manager.
  • Full UK driving licence.
  • Strong diagnostic and problem-solving abilities.
  • Excellent communication to explain technical issues clearly.
  • Customer-first attitude.

Responsibilities

  • Utilising resources in the workshop to meet budgeted financial and operational objectives while ensuring the highest level of customer experience.
  • Ensuring effective communication between the Workshop and Front of House teams to deliver top service.
  • Leading, coaching and developing the Workshop team, conducting regular reviews and team meetings.
  • Overseeing resource management and workflow to maximise productivity, efficiency and utilisation.
  • Driving and maintaining a team culture of high performance and excellence.

Skills

Strong diagnostic and problem solving
Excellent communication
Customer-first attitude

Education

NVQ Level 3 in Motor Vehicle Maintenance and Repair

Job description

JCT600 Ltd in York is seeking a results-driven Workshop Manager to lead our Audi York service team. You will manage resources, drive productivity, and ensure exceptional customer experience through effective collaboration with Front of House.

The role offers comprehensive benefits, progression, and ongoing training, with a culture of excellence and a commitment to developing colleagues.

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