Workshop Manager

Perfect Placement UK Ltd; Norwich; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Weekdays only (no weekends)

Career progression

Supportive team environment

Leadership opportunity

Job summary

Perfect Placement UK Ltd in Norwich is seeking a capable Front of House Workshop Manager to lead a family-run workshop and deliver outstanding customer service. You will oversee front-of-house operations and coordinate with the service team to ensure smooth daily performance.

The role offers a clear path for career progression within a supportive environment, with a focus on team leadership, health and safety compliance, and maintaining high workshop standards.

Qualifications

• Proven experience in a similar automotive industry role, preferably within workshop management.
• Strong organisational and communication skills.
• Ability to lead and motivate a team effectively.
• Knowledge of workshop procedures, customer service standards, and health and safety compliance.
• A proactive approach to workshop management and problem-solving.

Responsibilities

• Manage the front of house operations to ensure top-quality customer service.
• Oversee workshop workflows and daily operations.
• Coordinate between the service department and customers for seamless communication.
• Supervise, support, and develop workshop staff.
• Maintain high standards of quality and workshop performance.
• Ensure adherence to health and safety protocols and workshop procedures.

Skills

Leadership

Customer service

Team motivation

Organisational skills

Job description

We are seeking a highly capable Front of House Workshop Manager on behalf of a respected, family-run business located in Norwich.

This Workshop Manager position offers an excellent opportunity for a motivated individual with automotive industry experience to assume a leadership role within a supportive environment.

The successful Workshop Manager will play a vital part in delivering exceptional customer service whilst ensuring the smooth running of workshop operations.

Benefits

• Competitive salary of up to £35,000
• Monday to Friday working hours, with no weekends
• Long-term career progression within a well-established business
• Supportive team environment promoting professional development
• Opportunity to lead and motivate a dedicated workshop team

Duties

• Manage the front of house operations to ensure top-quality customer service
• Oversee workshop workflows and daily operations
• Coordinate between the service department and customers for seamless communication
• Supervise, support, and develop workshop staff
• Maintain high standards of quality and workshop performance
• Ensure adherence to health and safety protocols and workshop procedures

Requirements

• Proven experience in a similar automotive industry role, preferably within workshop management
• Strong organisational and communication skills
• Ability to lead and motivate a team effectively
• Knowledge of workshop procedures, customer service standards, and health and safety compliance
• A proactive approach to workshop management and problem-solving

This Front of House Workshop Manager role provides a unique chance to progress your automotive career within a reputable company that values long-term growth.