Derby Operations Coordinator - Scheduling & Client Support

Celnor; East Midlands; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

40 hour week

Training & development

Career progression

Exposure to major projects

Job summary

Celnor Group, via MSS, invites applications for an Operations Coordinator based in Derby. The role focuses on coordinating field operations, managing schedules, and serving as a central contact between customers, technicians and management.

You will handle bookings, travel, equipment and fleet needs, support onboarding, and contribute to service quality across projects in the construction and infrastructure sectors.

Qualifications

• Experience in operations, scheduling, coordination or customer service.
• Strong organisational and multitasking abilities.
• Excellent communication and customer-facing skills.

Responsibilities

• Manage customer bookings, enquiries, cancellations and changes to scheduled works.
• Maintain the operational diary and coordinate daily work schedules.
• Communicate allocated works and job information to site technicians.

Skills

Operations coordination

Customer service

Organisational skills

Communication

Independence

Microsoft Office

Tools

Microsoft Office

Job description

Celnor Group, via MSS, invites applications for an Operations Coordinator based in Derby. The role focuses on coordinating field operations, managing schedules, and serving as a central contact between customers, technicians and management.

You will handle bookings, travel, equipment and fleet needs, support onboarding, and contribute to service quality across projects in the construction and infrastructure sectors.