Workshop Controller - Warwick Ford

Allen Motor Group; Royal Leamington Spa; On-site; GBP 31,000 - 40,000; Full time

Benefits offered by this job

Holiday entitlement

Bank holidays included

Life assurance

Refer a friend £1k

Training & progression

Prize experiences

Job summary

Allen Motor Group are recruiting a Workshop Controller to oversee the allocation and supervision of work in the workshop at our Ford dealership in Warwick. The role ensures the required number of labour hours are worked efficiently each day and reports to the Aftersales Manager.

The ideal candidate will have automotive workshop experience, familiarity with Kerridge, excellent communication and IT skills, and a proactive approach to coaching the service team to maintain high quality standards.

Qualifications

• Experience as a Workshop Controller or Vehicle Technician in automotive environment.
• Background in Kerridge preferred.
• Strong communication skills.
• Excellent IT literacy and time-management.

Responsibilities

• Ensure service and repairs meet high quality standards.
• Lead, motivate and allocate work to technicians.
• Enforce health and safety procedures.
• Coach and develop the service team to improve competencies.
• Coordinate with service advisors to update customers on repairs.

Skills

Communication skills

IT literacy

Problem solving

Time management

Tools

Kerridge

Job description

Allen Motor Group are currently looking to recruit a Workshop Controller to be responsible for the allocation and supervision of work throughout the workshop and ensuring the required number of labour hours are worked efficiently daily at our Ford dealership in Warwick. This position is offered on a full-time permanent 46.33 hour contract Monday - Friday with 1 in 3 Saturday mornings, paying £31,000 to £40,000 and reports directly to the Aftersales Manager.

Why Allen Motor Group?

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group
• High achiever related prizes/experiences

Required Skills & Experience

To be considered for this position you will have working experience as either a Workshop Controller or Vehicle Technician within an automotive environment and ideally a background in using Kerridge. We are looking for individuals that possess the following attributes:

• Strong communication skills
• IT literate
• Problem solving skills within the role parameters, understanding when to escape issues
• Fantastic time keeping and a strong sense of urgency

Key Responsibilities And Duties

• Ensure service and repairs are carried out to the highest standards of quality
• Lead, motivate and allocate work to the technicians
• Ensure health and safety procedures are observed and always maintained
• Actively coach and develop the service team to increase individual competencies
• Liaise with the service advisors as to when repairs are due to be completed, ensuring the customer is kept up to date