Lead Workshop Controller: Auto Service Ops & Team Coach

Allen Motor Group; Royal Leamington Spa; On-site; GBP 31,000 - 40,000; Full time

Benefits offered by this job

Holiday entitlement

Bank holidays included

Life assurance

Refer a friend £1k

Training & progression

Prize experiences

Job summary

Allen Motor Group are recruiting a Workshop Controller to oversee the allocation and supervision of work in the workshop at our Ford dealership in Warwick. The role ensures the required number of labour hours are worked efficiently each day and reports to the Aftersales Manager.

The ideal candidate will have automotive workshop experience, familiarity with Kerridge, excellent communication and IT skills, and a proactive approach to coaching the service team to maintain high quality standards.

Qualifications

• Experience as a Workshop Controller or Vehicle Technician in automotive environment.
• Background in Kerridge preferred.
• Strong communication skills.
• Excellent IT literacy and time-management.

Responsibilities

• Ensure service and repairs meet high quality standards.
• Lead, motivate and allocate work to technicians.
• Enforce health and safety procedures.
• Coach and develop the service team to improve competencies.
• Coordinate with service advisors to update customers on repairs.

Skills

Communication skills

IT literacy

Problem solving

Time management

Tools

Kerridge

Job description

Allen Motor Group are recruiting a Workshop Controller to oversee the allocation and supervision of work in the workshop at our Ford dealership in Warwick. The role ensures the required number of labour hours are worked efficiently each day and reports to the Aftersales Manager.

The ideal candidate will have automotive workshop experience, familiarity with Kerridge, excellent communication and IT skills, and a proactive approach to coaching the service team to maintain high quality standards.