Workshop Controller & Team Lead - EV Technician Path

Arnold Clark Group; Stirling; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Overtime paid at time and a half

33 days’ annual leave

Private healthcare

Sick pay cover

Maternity and paternity packages

EV accreditation training

Employee discounts

Job summary

Arnold Clark Group in Stirling is seeking a Workshop Controller to support the Service Manager in delivering a high level of productivity and first-time repair quality in a dynamic branch environment.

The role requires organised, quick-thinking individuals with motor industry experience, capable of meeting deadlines and handling technical challenges in a fast-paced setting. Opportunities for progression and EV-focused training are available.

Qualifications

• Relevant automotive industry experience, including workshop control or technician roles.
• High levels of organisation and accuracy.
• Excellent interpersonal and communication skills.
• Ability to lead by example and motivate the team to achieve targets.

Responsibilities

• Manage and coach a team of technicians and apprentices, ensuring targets and business objectives are met.
• Ensure servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.
• Ensure working practices comply with DVSA, health and safety and manufacturer policies.
• Coordinate with colleagues and other departments to provide seamless service for customers.
• Schedule work to meet customer needs considering workshop targets and parts availability.
• Provide estimates for servicing and repairs and set timescales.
• Accurately record technician time and draft technical reports and recommendations.

Skills

Organisational skills

Team leadership

Strong communication

IT skills

Job description

Arnold Clark Group in Stirling is seeking a Workshop Controller to support the Service Manager in delivering a high level of productivity and first-time repair quality in a dynamic branch environment.

The role requires organised, quick-thinking individuals with motor industry experience, capable of meeting deadlines and handling technical challenges in a fast-paced setting. Opportunities for progression and EV-focused training are available.