Workshop Controller & Team Lead – EV Tech Path

Arnold Clark; Kilmarnock; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Overtime paid at time and a half

33 days' annual leave

EV-accredited training

Generous employee discounts

Private healthcare and sick pay cover

Maternity and paternity packages

Job summary

Arnold Clark in Kilmarnock is seeking a Workshop Controller for our Hyundai/Vanstore branch. You will work with the Service Manager to drive productivity and ensure high first-time repair standards, while maintaining a clean, safe, and professional workshop.

The role suits an organized, quick-thinking candidate with motor industry experience who wants to move into management. You’ll need to meet deadlines and adapt to technical challenges in a fast-paced environment.

Qualifications

• Relevant experience in the automotive industry, including previous workshop control or technician roles.
• High levels of organisation and accuracy.
• Strong IT skills.
• Fantastic interpersonal skills and the ability to communicate well with customers and colleagues across other departments, both face-to-face and via email.
• The ability to lead by example and motivate your team to achieve their targets and deliver a high standard of work.
• Ability to create more work opportunities and sales in an honest and compliant manner.

Responsibilities

• Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
• Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
• Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policies
• Working with colleagues and other departments to ensure a seamless service for customers
• Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
• Providing estimates for servicing and repairs and setting timescales
• Accurately recording technician time and writing technical reports and recommendations

Skills

Automotive experience

Team leadership

Organised & accurate

IT skills

Customer communication

Decisive & proactive

Tools

IT systems

Job description

Arnold Clark in Kilmarnock is seeking a Workshop Controller for our Hyundai/Vanstore branch. You will work with the Service Manager to drive productivity and ensure high first-time repair standards, while maintaining a clean, safe, and professional workshop.

The role suits an organized, quick-thinking candidate with motor industry experience who wants to move into management. You’ll need to meet deadlines and adapt to technical challenges in a fast-paced environment.