EV-Focused Workshop Controller & Warranty Lead

Car Konect; Dunstable; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Bonus Scheme

CBS Car Scheme

Company pension

22 days holiday + Bank Holidays

Birthday off

Job summary

Motorvogue in Dunstable is seeking a Workshop Controller who can also manage warranty administration for Hyundai. You will help run the workshop daily, allocate tasks, supervise technicians and ensure accurate paperwork and compliance with regulations.

The role requires strong leadership, knowledge of the vehicle repair industry, good MS Office skills, and a commitment to data privacy. We offer a competitive salary, a bonus scheme, a CBS Car Scheme, a pension, and generous holiday.

Qualifications

• Leadership experience in managing large teams.
• Extensive understanding of the vehicle repair industry, vehicle legislation, and trade practices.
• Proficiency in MS Office programs and a willingness to learn software tools.
• Excellent organisational and time-management skills.
• Commitment to compliance with regulatory requirements and data privacy.

Responsibilities

• Allocate work fairly, according to skills, ability and considering deadlines.
• Lead, supervise, and provide direction to our Repair Technicians.
• Ensure all paperwork and job cards are completed and full write ups explaining works are clear and concise for advisors and customers.
• Manage the work area, maintaining cleanliness and orderliness for efficient operations.
• Uphold regulatory compliance and ensure sensitive information is communicated appropriately.
• Responsibility for the efficient running of the workshop and maintaining high levels of productivity.
• Cost up all appropriate works found and follow the process for sell up.
• Make sure all vehicles have appropriate Health Checks carried out.
• Ensure all training is carried out and team assisted in achieving our customer satisfaction targets.
• Ensuring the workshop equipment and tools are maintained, thus maintaining a professional workshop environment at all times.
• Liaise with the Service Department to ensure customers are kept informed and manage any complaints that may arise, assisting the Aftersales Manager in managing customer expectations effectively.

Skills

Leadership

Time management

Communication

Regulatory compliance

Data privacy

MS Office

Tools

MS Office

Job description

Motorvogue in Dunstable is seeking a Workshop Controller who can also manage warranty administration for Hyundai. You will help run the workshop daily, allocate tasks, supervise technicians and ensure accurate paperwork and compliance with regulations.

The role requires strong leadership, knowledge of the vehicle repair industry, good MS Office skills, and a commitment to data privacy. We offer a competitive salary, a bonus scheme, a CBS Car Scheme, a pension, and generous holiday.