Workshop Controller & Service Lead – Beckenham

Hawk Hiring LTD; London Borough of Bromley; Sur place; GBP 40 000 - 45 000; Plein temps

Avantages offerts par ce poste

28 days holiday

Company pension

Employee discounts

Free on-site parking

Staff social events

Résumé du poste

We are an award-winning independent workshop in Beckenham seeking an experienced Workshop Controller / Service Administrator / Workshop Supervisor to lead our busy Beckenham garage operations.

You will be the vital link between our front-of-house service desk and our skilled technicians, managing daily workflow across routine servicing, MOT testing, diagnostics, wheel alignment, and major repairs across all vehicle makes and models.

Qualifications

• Previous experience as a Workshop Controller, Workshop Supervisor, Service Advisor, or Senior Mechanic looking to step into management.
• Strong understanding of garage workflow, mechanical repairs, diagnostic processes, and MOT scheduling.
• Excellent communication and leadership skills with a customer-focused mindset.
• Proficiency with garage management software and job allocation.
• Full UK driving licence.

Responsabilités

• Lead Beckenham garage operations.
• Act as the key link between front-of-house service desk and technicians.
• Manage daily workflow across servicing, MOT, diagnostics, wheel alignment, and major repairs.
• Direct parts coordination, customer updates, and quality control to drive workshop efficiency.

Formation

Full UK driving licence

Outils

Garage management software

Description du poste

We are an award-winning independent workshop in Beckenham seeking an experienced Workshop Controller / Service Administrator / Workshop Supervisor to lead our busy Beckenham garage operations.

You will be the vital link between our front-of-house service desk and our skilled technicians, managing daily workflow across routine servicing, MOT testing, diagnostics, wheel alignment, and major repairs across all vehicle makes and models.