Workshop Controller: Lead Technicians, Drive Excellence

Pentagon Motor Group; Sheffield; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

31 days holidays incl Bank Holidays

Discounts on shopping and dining

Fully funded qualifications

Manufacturer training

Pension scheme contributions

Employee assistance programme

Job summary

Pentagon Motor Group in Sheffield is hiring a Workshop Controller to lead our Aftersales team. You will oversee Technicians, manage workloads, and ensure high-quality service with a right-first-time mindset. If you’re an experienced supervisor or a senior technician ready to step up, you could be the right fit.

The role offers comprehensive benefits and the chance to develop within a multi-franchise environment. Monday–Friday, with a strong focus on customer satisfaction and efficiency.

Qualifications

• Experience supervising technicians and coordinating workloads.
• Excellent communication and organisational abilities.
• Willingness to learn and develop with targets in view.

Responsibilities

• Oversee technicians and organise workloads daily.
• Promote productivity and high quality of work.
• Liaise with customers and other departments.
• Ensure deadlines are met and administration is accurate.
• Maximise departmental profits.

Skills

Supervisory skills

Communication

Organisational skills

Time management

Coaching skills

Team player

Job description

Pentagon Motor Group in Sheffield is hiring a Workshop Controller to lead our Aftersales team. You will oversee Technicians, manage workloads, and ensure high-quality service with a right-first-time mindset. If you’re an experienced supervisor or a senior technician ready to step up, you could be the right fit.

The role offers comprehensive benefits and the chance to develop within a multi-franchise environment. Monday–Friday, with a strong focus on customer satisfaction and efficiency.