Workshop Controller Lead: Drive Service Excellence & Growth

JCT600 Ltd; Leeds; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive package + bonus

34 days annual leave

Family support: Enhanced parental/mat.

Life assurance & pension

Training & development

Car purchase scheme

Cycle-to-work

Gym discounts

Referral scheme up to £1,000

Job summary

JCT600 Ltd in South Leeds is seeking a results-driven Workshop Controller to lead our high-performing team at our approved South Leeds dealership. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance.

Your day-to-day will include leading technicians, managing workshop workflow and safety, and ensuring clear communication between workshop and service teams to deliver top-quality work and customer satisfaction.

Qualifications

• Experience as a Workshop Controller or Assistant Manager in a main-dealer environment.
• Full UK driving licence (free from excessive penalties).
• Strong diagnostic and problem-solving abilities.
• Excellent communication to explain technical issues clearly.

Responsibilities

• Lead and motivate technicians to deliver top-quality work and customer satisfaction.
• Manage workshop workflow, productivity, and safety standards.
• Drive results while keeping communication clear between the workshop and service teams.

Skills

Workshop leadership

Main-dealer experience

Technical knowledge

Communication

Job description

JCT600 Ltd in South Leeds is seeking a results-driven Workshop Controller to lead our high-performing team at our approved South Leeds dealership. If you’re ready to boost your aftersales career with ongoing training, career progression, and a culture of excellence, this is your chance.

Your day-to-day will include leading technicians, managing workshop workflow and safety, and ensuring clear communication between workshop and service teams to deliver top-quality work and customer satisfaction.