Workshop Controller - Lead & Optimize Auto Service

Allscreens Nationwide Ltd; Barking; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Performance bonuses

33 days holiday including bank/holiday

Pension scheme

Life assurance

Employee discounts

Vehicle purchase scheme

Cycle-to-work

Job summary

Allscreens Nationwide Ltd in Barking, London, invites applications for a Workshop Controller at a reputable automotive dealership. The role focuses on planning, coordinating, and supervising workshop activities to boost productivity and ensure high-quality repairs.

The successful candidate will manage technician workloads, communicate with customers, and monitor performance metrics. A strong background in motor trade, teamwork, and operational oversight is essential.

Qualifications

• Strong organisational and planning skills.
• Excellent leadership and team management abilities.
• Good understanding of workshop processes and vehicle repair procedures.
• Ability to maintain high standards of customer service and communication.

Responsibilities

• Plan and control workshop loading to optimise productivity and efficiency.
• Allocate work to technicians and monitor progress each shift.
• Ensure workshop processes meet high standards.
• Maintain customer communication and provide updates on repairs.
• Maintain workshop productivity reports and analyse performance data.
• Support technicians and assist with technical or operational issues as needed.

Skills

Organisational skills

Planning

Leadership

Customer service

Communication

Vehicle repair knowledge

Job description

Allscreens Nationwide Ltd in Barking, London, invites applications for a Workshop Controller at a reputable automotive dealership. The role focuses on planning, coordinating, and supervising workshop activities to boost productivity and ensure high-quality repairs.

The successful candidate will manage technician workloads, communicate with customers, and monitor performance metrics. A strong background in motor trade, teamwork, and operational oversight is essential.