Workshop Controller: Lead Auto Workshop Operations

Perfect Placement; Barnstaple; On-site; GBP 31,500 - 38,500; Full time

Benefits offered by this job

No weekend work

Healthy work-life balance

Career progression

Supportive management

Regular hours

Job summary

Perfect Placement is seeking a skilled Workshop Controller for a busy Barnstaple dealership. You will oversee workshop operations, schedule work, and lead the workshop team to ensure timely repairs and high service standards.

The role emphasizes customer communication, health and safety compliance, and strong leadership. A Full UK driving licence is essential and a proactive, customer-focused approach is expected.

Qualifications

• Proven experience as a Workshop Controller or Workshop Manager within the motor trade.
• Excellent leadership and organisational skills.
• Strong communication skills to liaise effectively with team members and customers.
• Ability to work efficiently under pressure and prioritise tasks effectively.
• Full UK driving licence is essential.

Responsibilities

• Manage and organise the workshop schedule to optimise productivity and workflow.
• Support and lead the workshop team to ensure efficient vehicle repairs and maintenance.
• Liaise directly with customers regarding vehicle repair updates and costs.
• Maintain high standards of workshop organisation, health, safety, and compliance.
• Assist technicians with diagnostics and troubleshooting as needed.
• Ensure all workshop processes adhere to manufacturer and health & safety standards.

Skills

Leadership

Communication

Management

Customer service

Job description

Perfect Placement is seeking a skilled Workshop Controller for a busy Barnstaple dealership. You will oversee workshop operations, schedule work, and lead the workshop team to ensure timely repairs and high service standards.

The role emphasizes customer communication, health and safety compliance, and strong leadership. A Full UK driving licence is essential and a proactive, customer-focused approach is expected.