Workshop Controller - Clacton

Underwoods Motoring; Tendring; On-site; GBP 28,000 - 36,000; Full time

Job summary

Underwoods Motoring in Clacton is seeking an experienced Workshop Controller to lead a multi-franchise service operation. You will maximise throughput, manage a skilled team, and liaise closely with the Service Manager to deliver quality repairs.

The role requires hands-on workshop experience in a busy main dealer environment, strong organisational and motivational skills, and excellent communication with customers and colleagues.

Qualifications

• Experience as Workshop Controller in a busy workshop environment.
• Must have strong leadership and organisational abilities.
• Excellent communication with customers and colleagues is essential.

Responsibilities

• Maximise workshop throughput
• Building relationships within the department
• Supporting the Service Manager
• Building estimates for vehicle repairs
• Updating customer on work progress
• Good communication skills with customers and colleagues
• Overseeing and motivating the workshop technicians

Skills

Workshop management

Team leadership

Customer communication

Job description

Workshop Controller

Underwoods Motoring are seeking an experienced Workshop Controller for our multi-franchise Authorised dealership in Clacton, joining their growing team of skilled garage professionals.

This is a great opportunity to join a successful independent dealer group holding Authorised Repairer status for four well established motoring brands; Vauxhall, Ford, Skoda and Kia, with the opportunity of personal growth through manufacturer training.

As a Workshop Controller Your Duties Will Include

• Maximise workshop throughput
• Building relationships within the department
• Supporting the Service Manager
• Building estimates for vehicle repairs
• Updating customer on work progress
• Good communication skills with customers and colleagues

The applicant will be a pro-active member of the dealership's management team and be responsible for overseeing and motivating our team of professional workshop technicians.

Experience working within a busy main dealer environment is essential. A good understanding of the warranty process is also beneficial.

The successful applicant must have an excellent attitude and be able to work as part of a team. They must take pride in their work, in line with the levels of excellence expected at Underwoods Motoring.

The applicant should have excellent technical knowledge along with strong organisation and motivational skills as well as full experience in managing a car service workshop.

Working hours are 8:00-18.00 Monday to Friday. No weekend work. Full UK driving license required.