Workshop Controller

Wisteria Talent Ltd; West of England; Vor Ort; GBP 32.000 - 39.000; Vollzeit

Benefits dieser Stelle

Salary bonuses

Training & development

Supportive team environment

Discounts on automotive products

Team events

Health & wellness benefits

Zusammenfassung

Wisteria Talent Ltd is seeking an experienced Workshop Controller to oversee a busy automotive workshop and lead a team of technicians and service advisors. The role focuses on efficient work allocation, quality inspections and strong customer service.

The ideal candidate will bring proven leadership, knowledge of automotive systems and a commitment to safety, with a salary from £35,000 and an OTE of £43,000+. A supportive, family-run environment and ongoing development opportunities are offered.

Qualifikationen

• Experience as Workshop Controller or Master Technician / Senior Service Advisor in automotive
• Strong leadership and team management skills
• Excellent organisational and problem-solving abilities
• In-depth knowledge of automotive systems, repairs and maintenance
• Effective communication and customer service skills
• Commitment to safety and quality standards

Aufgaben

• Oversee day-to-day operations of the automotive workshop
• Allocate work orders and ensure timely completion
• Maintain high quality standards and conduct final inspections
• Keep accurate records and generate reports
• Provide exceptional customer service and handle inquiries
• Implement best practices to improve workshop efficiency

Kenntnisse

Leadership

Team management

Organisational skills

Problem-solving

Customer service

Communication

Jobbeschreibung

Are you an experienced Workshop Controller with a passion for the automotive industry or a Master Technician/Senior Service Advisor looking for a step up? We have an exciting opportunity on behalf of our client!

About Our Client

Our client is a well-established and respected dealership who are currently seeking a Workshop Controller to join their team.

Key Responsibilities

As a Workshop Controller you will play a vital role in overseeing the day-to-day operations of their busy automotive workshop. Your responsibilities will include but not limited to:

• Managing a team of skilled technicians and service advisors
• Allocating work orders and ensuring efficient completion
• Maintaining high-quality standards and conducting final inspections
• Accurate record-keeping and report generation
• Providing exceptional customer service and addressing inquiries
• Implementing best practices to enhance workshop efficiency

Requirements

To excel in this role, the ideal candidate should have:

• Proven experience as a Workshop Controller Or Master Technician/senior service advisor in the automotive industry
• Strong leadership and team management skills
• Exceptional organisational and problem-solving abilities
• In-depth knowledge of automotive systems, repairs, and maintenance
• Effective communication and customer service skills
• A strong commitment to safety and quality standards

What's on Offer

Our client, values their team members and is dedicated to fostering professional growth. When you join their team, you can anticipate:

• Competitive salary and performance-based bonuses Basic salary From £35,000 OTE £43,000+
• Ongoing training and professional development opportunities
• A supportive and collaborative work environment
• The chance to contribute to a respected and long-standing family-run business
• Discounts on automotive products and services
• Company events and team-building activities
• Health and wellness benefits