Works Planner

Housing Solutions; Maidenhead; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Generous pension contribution

Generous annual leave

Healthy Lives, Healthy Minds programme

Job summary

Housing Solutions is seeking a Works Planner to join the Asset Management team in Maidenhead. You will coordinate the daily scheduling of maintenance for the internal team and monitor KPIs to meet targets.

The role requires GCSE-level education and experience with computerised databases/systems, plus delivering strong customer service. You will collaborate with internal teams and external contractors, under pressure and with proactive prioritisation.

Qualifications

• GCSE level education required.
• Experience using computerised databases/systems and delivering good customer service.
• Ability to prioritise competing demands and work under pressure.

Responsibilities

• Coordinate service delivery of all maintenance services.
• Schedule day-to-day responsive, planned and cyclical work.
• Monitor KPIs and ensure department targets are met.

Skills

Scheduling skills

Customer service

Stakeholder management

Prioritisation

Database systems

Education

GCSE or equivalent

Job description

We are seeking to appoint a Works Planner to join our busy Asset Management team and assist in the management of daily planning and scheduling of work for our internal maintenance team.

The main purpose of this vital role is to coordinate the service delivery of all maintenance services.The successful applicant will be responsible for the day-to-day scheduling of responsive, planned and cyclical work. You will be required to monitor a range of our Key Performance Indicators across the department and ensure that team/department targets are met.

You will be required to deal with a variety of internal and external stakeholders including our Maintenance Team Housing, Customer Care team, Community Services, contractors, partnering agencies and all external customers.

About you

We are looking for someone who will thrive on our values of Ownership, Innovation, Teamwork and Inclusion and incorporate them in their working day.

The ideal candidate will need to be educated to GCSE standard (or equivalent) and have experience of using computerised databases/systems, as well as experience in delivering good customer service. You will need to be able to work well under pressure and be able to confidently prioritise competing demands. You should have a good understanding of responsive, planned and cyclical repairs related to housing. You should be able to work within a team and on your own initiative to meet department targets.

You will be required to work a 7.5 hour shift Monday-Thursday between 08:00 – 17:15 and a 7 hour shift on Friday between 08:00 – 16:45.

About Us

Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.

Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

Why Choose Us

We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.

Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.

Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.

Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.

At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.

Employee Benefits

• generous company pension contribution
• generous annual leave
• our ‘Healthy Lives, Healthy Minds’ programme.
• Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; https://www.housingsolutions.co.uk/job-and-careers/company-benefits/