Repairs Planner

Howells Solutions Limited; Winchester; On-site; GBP 28,000 - 30,000; Full time

Job summary

Howells Solutions Limited is seeking an experienced Repairs Planner / Scheduler to join a social housing repairs team in Winchester. The role covers planning and coordinating repairs and maintenance, liaising with tenants, operatives and clients, and ensuring timely completion.

You will manage calls, allocate diaries, and maintain documentation using repairs and maintenance software in a fast-paced environment where accuracy and communication are essential.

Qualifications

• Experience as Planner / Scheduler on Social Housing contracts.
• Experience using repairs and maintenance software.
• Strong time management and communication skills.

Responsibilities

• Manage calls on system and operatives' diaries.
• General administration and document control.
• Plan repairs and maintenance to the appropriate operative.
• Liaise with tenants, operatives and clients to meet KPI targets.
• Coordinate external supply companies and ensure on-site readiness.

Skills

Planning

Time management

Communication

Scheduling

Social housing experience

Tools

Repairs & maintenance software

Job description

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance

Full-Time, permanent

Based in Winchester

£28,000 - £30,000 per annum DOE

Are you an experienced Repairs Planner? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Winchester.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates

Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.