Workplace Support Coordinator

Rx Plus; Whiteley; On-site; GBP 14,000 - 19,000; Full time

Job summary

Mitie in Whiteley is seeking a proactive Workplace Support professional to join our busy facilities team on a 12-week assignment. You will help maintain smooth daily operations at the site.

You will carry out building audits, respond to queries, manage the workplace mailbox, support Health & Safety compliance, and assist with ad-hoc tasks for the Head of Workplace and wider Mitie team.

Qualifications

• Experience in high-intensity customer service environments.
• Excellent organisational and time-management skills.
• Clear and confident communication.
• Proactive, independent worker.
• Good working knowledge of Microsoft Office.
• Calm and professional under pressure.
• Willingness to go above and beyond.
• Personable, approachable, professional manner.
• Flexible and methodical problem-solving.
• Strong analytical skills and solution focus.
• Willing to travel to other centres if needed.

Responsibilities

• Support operational excellence across the workplace.
• Carry out regular building audits and report issues.
• Assist with issue resolution and follow up on actions.
• Support compliance and Health & Safety requirements.
• Manage the workplace mailbox and respond to queries promptly.
• Liaise with internal teams, clients and stakeholders.
• Build positive relationships with stakeholders and building users.
• Provide professional, approachable support to visitors and colleagues.
• Assist Head of Workplace and Mitie team with ad-hoc tasks.
• Support other local centres when required.

Job description

Workplace Support

Location: 4000 Parkway, Whiteley, Hampshire, PO15 7FL

Start: ASAP

Duration: 12 weeks

Working Days: Monday-Friday

Working Hours: 8:00am-5:00pm

About the Role

We are looking for a proactive and personable Workplace Support professional to join our fast-paced workplace team.

Key Responsibilities

• Support operational excellence across the workplace.


• Carry out regular building audits and report any issues identified.


• Assist with issue resolution and follow up on outstanding actions.


• Support compliance and Health & Safety requirements.


• Manage the workplace mailbox and respond to queries promptly.


• Liaise and communicate effectively with internal teams, clients and other stakeholders.


• Build positive working relationships with key stakeholders and building users.


• Provide professional and approachable support to visitors and colleagues.


• Assist the Head of Workplace and wider Mitie team with ad-hoc tasks as required.


• Support other local centres when required.

About You

• Experience working in a high-intensity customer service environment.


• Excellent organisational and time-management skills.


• Clear and confident communication skills.


• A proactive approach and the ability to work independently.


• Good working knowledge of Microsoft Office.


• A calm and professional approach when working under pressure.


• The ability to receive feedback positively and professionally.


• A genuine team-player attitude with a willingness to go above and beyond.


• A personable, approachable and professional manner.


• A flexible and methodical approach to problem-solving.


• Strong analytical skills and the ability to evaluate information and identify appropriate solutions.


• Flexibility to occasionally work outside standard hours when required.


• Training will be provided on the CAFM system.

Additional Requirements

• Must be willing to assist Mitie teams at other local centres when required.


• Must be able to successfully pass the required security clearance.

What We Offer

This is an excellent opportunity to join a professional workplace team and gain experience supporting a prestigious client in a fast-paced environment. You will receive training and support to help you succeed in the role.