Site Co-ordinator

Mitie Group plc.; Swindon; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Discounts with over 850 retailers

Cycle to Work scheme

Save As You Earn scheme

Share Incentive Plan

Free virtual GP service

Free drinks

Job summary

Mitie Group plc. is seeking a Site Co-Ordinator in Swindon to support admin and cleaning operations within a fast-paced warehouse setting. You will assist the Site Manager, ensure data accuracy, manage records, and contribute to high service standards for the client.

You will also support cleaning tasks, respond to client call-outs, and comply with health and safety policies. The role requires DBS disclosure and a drug/alcohol screening test.

Qualifications

• Administration experience essential.
• Proficient in Microsoft packages; strong Excel skills.
• Excellent data entry and attention to detail.
• Flexible approach to working and good planning skills.
• Strong time management and organisational ability.
• Able to work well in a team and guide others.

Responsibilities

• Support administration processes related to the contract.
• Update internal and external databases and systems.
• File documentation in line with policies and procedures.
• Manage reports and prepare client meetings.
• Support the cleaning team and handle site duties as required.
• Respond to client calls and ensure deadlines are met.

Skills

Admin experience

Excel

Data entry

Time management

Organisational ability

Teamwork

Customer care

Tools

Microsoft Excel

Job description

Salary: £13.68 per hourly

Hours: 40

Shift Pattern: 5 days of of 7 days, flexibility required

Contract: Permanent

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are looking for a Site Co-Ordinator to join our amazing team, supporting both administrative and cleaning operations within a fast-paced warehouse environment.

In this role, you will work closely with the Site Manager ensuring smooth day-to-day operations across the site. You will play a key role in maintaining high standards, supporting reporting and administration processes, and delivering excellent service to our client, while also supporting the cleaning team when required.

Role Responsibilities

For the administrative aspect of this role, you will support and assist in managing all administration processes related to the contract. You will work closely with and take direction from the Site Manager and Regional Account Manager as required, as well as attend weekly or monthly meetings and conference calls. Your responsibilities will include updating internal and external databases and administration systems, ensuring all information is accurate and up to date. You will be responsible for filing documentation both manually and electronically in line with business policies and procedures, ensuring all operational paperwork meets corporate standards. In addition, you will manage reports and supporting contract documentation and assist with the preparation for client meetings. A flexible approach to business support is essential to ensure deadlines are consistently achieved.

Alongside your administrative duties, you will also support with cleaning responsibilities within the warehouse environment. This will include general cleaning and tidying of all areas, including washrooms and canteens, using appropriate cleaning equipment, materials, and products. You will ensure all equipment is kept clean, well maintained, and in safe working order. You will be expected to respond promptly to client call-outs, manage waste disposal in line with site procedures, and comply with all Health & Safety legislation and Mitie policies, with full training provided.

What we are looking for

• Administration experience essential
• A knowledge of facilities management sectors is desirable
• Relevant experience of Microsoft packages – must have good working knowledge of Excel
• Excellent data entry skills and attention to details
• Must have a flexible approach to working
• Ability to manage own time and prioritise workload; excellent time keeping skills and strong planning and organisational ability
• Relationship building skills – in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required
• Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practises
• Discretion in dealing with confidential information
• Customer Care - Capable of delivering results and exceeding customer expectations
• Well presented, professional appearance and attitude with a positive and professional approach
• Excellent written and spoken communication skills
• You will be required to complete the Basic Disclosure (DBS Check) and undertake a drug and alcohol screening test.

What We Offer

• Holiday entitlement
• Pension contributions
• Discounts with over 850 high‑street retailers
• Cycle to Work scheme
• Save As You Earn scheme and Share Incentive Plan
• Free virtual GP service
• Free hot and cold drinks

We also love to recognise our colleagues for their hard work through our Mitie Stars programme and Employee of the Month scheme, and we involve colleagues throughout the year when celebrating key events and holidays