Workplace Host & Culture Concierge

WSH Group; Park Central; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline

Job summary

Portico, based in Birmingham, is seeking a Workplace Host (Colleague Support Host) to join our team. You will be the go-to person for daily needs of our clients, working with the workplace services team to deliver an engaging colleague environment and support facilities management.

The ideal candidate will have excellent communication, attention to detail, and the ability to handle multiple requests. Previous customer service or facilities experience is essential.

Qualifications

• The ideal candidate will have excellent communication skills and exceptional attention to detail.
• They will be proactive, flexible, and organised.
• The successful candidate must be able to engage with others to create rapport and handle multiple requests simultaneously.

Responsibilities

• Maintaining the office environment to a high standard.
• Preparing building communications.
• Updating signage.
• Replenishing consumables.
• Answering client queries and actioning feedback.
• Helping with social and charitable initiatives.

Skills

Communication

Attention to detail

Customer service

Facilities experience

Job description

Portico, based in Birmingham, is seeking a Workplace Host (Colleague Support Host) to join our team. You will be the go-to person for daily needs of our clients, working with the workplace services team to deliver an engaging colleague environment and support facilities management.

The ideal candidate will have excellent communication, attention to detail, and the ability to handle multiple requests. Previous customer service or facilities experience is essential.