Reception & Events Host: Create Memorable Experiences

WSH Group; Belfast City District; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour helpline for employees

Choices discounts platform

Training Academy

Job summary

Portico in the United Kingdom is looking for a Reception & Colleague Support Host to be the first point of contact, creating a welcoming, professional workplace experience while supporting day-to-day operations of our flagship corporate office.

This role involves managing the main reception, guest experiences, meeting room support, floor management, and basic AV for meetings/events, with opportunities to develop relationships across teams and with clients.

Qualifications

• Previous experience in a customer service, front-of-house, reception, or hospitality role (essential).
• Excellent communication and interpersonal skills.
• Exceptional attention to detail.
• A proactive and flexible approach to work.
• Ability to build rapport and trusted relationships quickly.
• Strong organisational skills and the ability to prioritise workloads.
• Confidence managing multiple requests and competing priorities.
• Basic AV knowledge (desirable).

Responsibilities

• Manage the Main Reception and Front Desk operations.
• Deliver a first-class visitor and guest experience.
• Support the Executive Client Meeting Suite and internal meeting rooms.
• Provide floor management support alongside the Property Services Team.
• Assist with basic AV and technology support for meetings and events.
• Support planning and delivery of workplace events and hospitality requirements.
• Manage guest registration and meeting room bookings.
• Build strong relationships with clients, colleagues and visitors.
• Ensure the office environment remains professional, welcoming and well-presented.
• Respond efficiently to multiple requests while maintaining high service standards.

Skills

Customer service

Front of house

Reception

Hospitality

Communication

Interpersonal skills

Organizational skills

Tools

AV knowledge

Job description

Portico in the United Kingdom is looking for a Reception & Colleague Support Host to be the first point of contact, creating a welcoming, professional workplace experience while supporting day-to-day operations of our flagship corporate office.

This role involves managing the main reception, guest experiences, meeting room support, floor management, and basic AV for meetings/events, with opportunities to develop relationships across teams and with clients.