Workplace Experience Host

Mitie; Greater London; Presencial; GBP 19.000 - 28.000; Jornada completa

Descripción de la vacante

Signature is seeking a proactive Workplace Host (Help@Hand Ambassador) to support Moorgate and Holborn buildings in Central London. You’ll work with the Facilities Manager to keep spaces safe, welcoming and well-run, rotating monthly between sites with your team.

This visible role focuses on delivering exceptional experiences for colleagues and guests, coordinating services, meetings and events while maintaining high standards of cleanliness, safety and communication.

Formación

• Experience in workplace services, facilities, hospitality or customer service would be an advantage.
• Strong communication style and ability to build trusted relationships.
• Positive energy, accountability and willingness to learn and take on responsibility.
• Excellent organization and attention to detail with ability to manage multiple priorities.

Responsabilidades

• Lead proactive floor walks, maintaining presentation, safety, equipment and workplace standards, resolving faults.
• Collaborate with Facilities Manager on daily priorities, health, safety and compliance checks, keeping records.
• Coordinate with facilities, cleaning, engineering, security, landlord partners and other workstreams for smooth operation.
• Set up and reset meeting rooms, collaboration spaces and events to meet briefs and impress.
• Coordinate events and VIP visits from planning through delivery and close-down with hosts and catering teams.
• Be a visible, approachable point of contact on the floor for colleagues and guests.
• Step into reception when needed, providing flexible support and a polished welcome.
• Manage workplace communications through Viva and other tools, keeping colleagues informed and engaged.
• Deliver administration and meaningful operational reporting to stay ahead.

Conocimientos

Customer service

Communication

Organization

Health & safety

Descripción del empleo

Signature is seeking a proactive Workplace Host (Help@Hand Ambassador) to support Moorgate and Holborn buildings in Central London. You’ll work with the Facilities Manager to keep spaces safe, welcoming and well-run, rotating monthly between sites with your team.

This visible role focuses on delivering exceptional experiences for colleagues and guests, coordinating services, meetings and events while maintaining high standards of cleanliness, safety and communication.