Workplace Experience Host

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Mitie Cleaning & Hygiene Services in Birmingham is seeking a professional Corporate Receptionist to join our building team. You will manage reception, administration, and secretarial duties, handle calls and emails, and ensure smooth visitor flow with badge access and mail distribution.

We value a friendly, professional, IT-literate individual who can prioritise workloads, maintain a tidy reception, assist with emergencies, and support the Guest Services team day-to-day to deliver a welcoming

Qualifications

• Experience in reception, administrative or secretarial duties.
• Excellent customer service and communication skills.
• IT-literate with ability to use office software and access-control systems.

Responsibilities

• Provide high-quality support across reception and guest services, including concierge and administration.
• Manage access points, visitor passes, mail distribution, and phone/email inquiries.
• Open/close procedures, building security, and emergency procedures as required.

Skills

Reception experience

Customer service

IT literacy

Access control

Tools

Fob access systems

Job description

Mitie Cleaning & Hygiene Services in Birmingham is seeking a professional Corporate Receptionist to join our building team. You will manage reception, administration, and secretarial duties, handle calls and emails, and ensure smooth visitor flow with badge access and mail distribution.

We value a friendly, professional, IT-literate individual who can prioritise workloads, maintain a tidy reception, assist with emergencies, and support the Guest Services team day-to-day to deliver a welcoming