Workday Payroll Consultant - AMS Support & Optimization

Cognizant; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Entrepreneurial environment

Learning opportunities

Global operations

Affinity groups

Job summary

Cognizant is seeking a Workday Payroll Consultant for AMS to provide post-go-live support and optimisation across client engagements. You will handle incidents, enhancements, and payroll configurations while ensuring alignment with Workday best practices.

The role requires 2+ years of Workday Payroll experience and strong analytical, communication, and stakeholder-management skills. UK residency and SC clearance eligibility are considered for this position.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years of Workday Payroll experience in implementation, support, or AMS environments.
• Active Workday Payroll Certification preferred.
• Experience supporting payroll processes, payroll operations, earnings and deductions, payroll calculations, and payroll compliance activities.
• Experience gathering business requirements, testing solutions, and supporting business users.
• Understanding of Workday configuration, business processes, security, and tenant management activities.
• Experience troubleshooting payroll issues and performing root cause analysis.

Responsibilities

• Serve as a Workday Payroll specialist, providing post-production support across multiple client engagements.
• Support day to day AMS activities, including incidents, service requests, enhancements, and problem resolution.
• Partner with clients to understand business requirements and provide effective Workday Payroll solutions.
• Analyse, troubleshoot, and resolve payroll-related functional issues.
• Configure and maintain payroll functionality, earnings, deductions, payroll calculations, and related business processes.
• Support payroll processing activities, testing, and validation as required.
• Support customers through Workday releases by assessing impacts, testing changes, and recommending improvements.
• Track issues, risks, and service requests, communicating status and escalating concerns as appropriate.
• Perform root cause analysis and recommend long-term solutions for recurring payroll issues.
• Support data loads, data validation, and configuration migrations between Workday tenants.
• Collaborate with HCM, Benefits, Absence, Time Tracking, Reporting, and Integrations teams to deliver effective solutions.
• Build strong client relationships and provide a high level of customer service.
• Identify opportunities for process improvement and service optimisation.
• Contribute to internal knowledge sharing, reusable assets, and best practice initiatives.
• Actively participate in training and professional development activities to maintain and expand Workday expertise.

Skills

Workday Payroll

Analytical thinking

Communication

Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

Workday

Job description

Cognizant is seeking a Workday Payroll Consultant for AMS to provide post-go-live support and optimisation across client engagements. You will handle incidents, enhancements, and payroll configurations while ensuring alignment with Workday best practices.

The role requires 2+ years of Workday Payroll experience and strong analytical, communication, and stakeholder-management skills. UK residency and SC clearance eligibility are considered for this position.