Wine Sales Concierge - Drive, Delight & Develop

Majestic Wines Warehouse Limited; Manchester; Sur place; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Up to 20% staff discount

Uniform provided

Retail Trust benefits

Résumé du poste

Majestic Wine in Manchester is seeking a dynamic Sales Assistant to support the store team, drive sales and ensure a top-tier customer experience. The role requires flexibility to work evenings and weekends, plus a full UK manual driving licence for van duties.

You will help with stock, merchandising, and delivering a VIP service to customers while developing wine knowledge to support WSET Level 2. Majestic offers staff perks and progression opportunities.

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Ability to deliver exceptional customer experience and service to every customer.
• Self-motivated, able to work alone and as part of a team.
• A can-do attitude with a passion for solving problems.
• Adaptable and resilient to changing business needs.
• Excellent communication and time management skills.
• Wine knowledge is beneficial; willingness to learn up to Level 2 WSET.

Responsabilités

• Drive store performance by maximizing sales opportunities and supporting targets.
• Deliver market-leading customer service to drive loyalty and repeat purchases.
• Act as an ambassador for the store and provide a VIP concierge experience.
• Sell the story of our wines with product knowledge and passion.
• Take ownership of wine knowledge and progress toward WSET Level 2.

Connaissances

Time management

Customer experience

Self-motivated

Can-do attitude

Adaptable

Communication

Wine knowledge

Outils

Full UK manual driving licence

Description du poste

Majestic Wine in Manchester is seeking a dynamic Sales Assistant to support the store team, drive sales and ensure a top-tier customer experience. The role requires flexibility to work evenings and weekends, plus a full UK manual driving licence for van duties.

You will help with stock, merchandising, and delivering a VIP service to customers while developing wine knowledge to support WSET Level 2. Majestic offers staff perks and progression opportunities.