Wine Shop Concierge & Sales Advocate

Majestic Wine; Macclesfield; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Up to 20% staff discount

Uniform provided

Retail Trust access

Job summary

Majestic Wine in Macclesfield is seeking a proactive Sales Assistant to support the store team, driving sales performance and delivering an outstanding customer experience.

You will handle day-to-day store operations, be the face of Majestic, and work 40 hours per week with evenings and weekends. A full UK manual driving license held 12 months is essential.

The role offers staff discounts, uniform, and access to Retail Trust while you develop product knowledge and aim for progression.

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Ability to deliver exceptional customer experience and service to every customer.
• Self-motivated, able to thrive when working alone and as part of a team.
• Can-do attitude with a passion for solving problems.
• Adaptable and resilient to changing business needs.
• Excellent communication and time-management skills.
• Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications.
• Hold a full UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.

Responsibilities

• Drive store performance by maximising sales opportunities and supporting the team in meeting targets.
• Deliver market-leading customer service to drive business growth and customer loyalty.
• Provide VIP-style customer updates on products and tastings to encourage repeat visits.

Skills

Time management

Customer experience

Self-motivation

Can-do attitude

Adaptability

Communication

Wine knowledge (beneficial)

Full UK manual driving licence

Job description

Majestic Wine in Macclesfield is seeking a proactive Sales Assistant to support the store team, driving sales performance and delivering an outstanding customer experience.

You will handle day-to-day store operations, be the face of Majestic, and work 40 hours per week with evenings and weekends. A full UK manual driving license held 12 months is essential.

The role offers staff discounts, uniform, and access to Retail Trust while you develop product knowledge and aim for progression.