Windows 11 Upgrade Coordinator for University IT

TieTalent; Southampton; On-site; GBP 31,236 - 35,608; Full time

Benefits offered by this job

Healthy work-life balance

Defined benefit pension scheme

Generous holiday allowance (20+ days)

Job summary

A leading technology services provider in Southampton seeks an Upgrade Coordinator for their Windows 11 programme. The role includes coordinating device replacements for staff and labs, ensuring smooth transitions. Ideal candidates should possess strong organisational skills, experience in administration, and excellent communication abilities. This position offers a salary between £31,236 to £35,608 per annum, and is a full-time fixed-term role for 12 months.

Qualifications

• Experience in an administrative or coordination role.
• The ability to work collaboratively with teams.
• Experience producing reports and summarising data.

Responsibilities

• Contact customers to arrange laptop and desktop replacements.
• Plan daily workloads for upgrade technicians.
• Produce clear, accurate reports and updates for stakeholders.

Skills

Organisational skills

IT proficiency

Communication skills

Problem-solving

Education

Relevant administrative or coordination experience

Tools

ServiceNow

Standard software packages

Job description

A leading technology services provider in Southampton seeks an Upgrade Coordinator for their Windows 11 programme. The role includes coordinating device replacements for staff and labs, ensuring smooth transitions. Ideal candidates should possess strong organisational skills, experience in administration, and excellent communication abilities. This position offers a salary between £31,236 to £35,608 per annum, and is a full-time fixed-term role for 12 months.