White-Glove Windows 11 Deployment Engineer

Skillsbay Limited; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

A technology services company is seeking an experienced Windows 11 Deployment Engineer to provide hands-on support for users migrating to Windows 11. You'll deliver a high-quality, user-friendly deployment experience in both remote and classroom settings, support up to 25 users per session, and troubleshoot any technical issues. The role requires strong customer service skills, experience with Workspace One, and active security clearance. This is an on-site position in London with some travel within the UK.

Qualifications

• 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
• Hands-on experience with Workspace One deployments.
• Must have active security clearance.

Responsibilities

• Deliver a user-friendly and professional deployment experience during the transition to Windows 11.
• Conduct remote and classroom-based deployments, supporting up to 25 users.
• Troubleshoot and resolve technical issues to ensure minimal downtime.
• Work closely with internal teams for efficient deployments.
• Provide clear guidance and updates to end-users throughout the migration.

Skills

Windows 11 migrations

Workspace One deployment

Customer service skills

O365 knowledge

Integration with Apple Macs

Problem-solving

Communication skills

Job description

A technology services company is seeking an experienced Windows 11 Deployment Engineer to provide hands-on support for users migrating to Windows 11. You'll deliver a high-quality, user-friendly deployment experience in both remote and classroom settings, support up to 25 users per session, and troubleshoot any technical issues. The role requires strong customer service skills, experience with Workspace One, and active security clearance. This is an on-site position in London with some travel within the UK.