Windows 11 Deployment Engineer

Skillsbay Limited; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

A technology services company is seeking an experienced Windows 11 Deployment Engineer to provide hands-on support for users migrating to Windows 11. You'll deliver a high-quality, user-friendly deployment experience in both remote and classroom settings, support up to 25 users per session, and troubleshoot any technical issues. The role requires strong customer service skills, experience with Workspace One, and active security clearance. This is an on-site position in London with some travel within the UK.

Qualifications

• 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
• Hands-on experience with Workspace One deployments.
• Must have active security clearance.

Responsibilities

• Deliver a user-friendly and professional deployment experience during the transition to Windows 11.
• Conduct remote and classroom-based deployments, supporting up to 25 users.
• Troubleshoot and resolve technical issues to ensure minimal downtime.
• Work closely with internal teams for efficient deployments.
• Provide clear guidance and updates to end-users throughout the migration.

Skills

Windows 11 migrations

Workspace One deployment

Customer service skills

O365 knowledge

Integration with Apple Macs

Problem-solving

Communication skills

Job description

Are you an experienced Windows 11 Deployment Engineer looking for your next opportunity? We’re looking for a proactive and customer-focused professional to support end-users through a seamless Windows 11 migration.

The Role

As a Windows 11 Deployment Engineer, you’ll be responsible for providing hands-on support to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you’ll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups.

What You’ll Be Doing

• Delivering a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11.
• Conducting both remote and classroom-based deployments, supporting up to 25 users per session.
• Troubleshooting and resolving any technical issues to ensure minimal downtime.
• Working closely with internal teams to ensure deployments are completed efficiently and effectively.
• Providing clear guidance and updates to end-users throughout the migration process.

What We’re Looking For

• Experience with Windows 11 migrations and Workspace One deployment.
• Strong customer service skills with a user-first mindset.
• Good knowledge of O365 and Microsoft technologies.
• Familiarity with Apple Macs and their integration within a Windows environment.
• A positive, problem-solving approach with excellent communication skills.

Experience & Requirements

• 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
• Hands-on experience with Workspace One deployments.
• Must have active security clearance to be considered for this role.

Location & Working Arrangements

• 5 days per week on-site in London.
• Some travel within the UK may be required.

This is a great opportunity to work in a fast-paced environment, gaining valuable experience in large-scale migrations. If you’re ready to take on an exciting challenge, apply today!