Windows 11 Deployment Engineer

Skillsbay Limited; City of Westminster; On-site; GBP 35,000 - 45,000; Full time

Job summary

A technology services company is seeking a Windows 11 Deployment Engineer to facilitate the transition to Windows 11 for users. The role involves delivering personalized deployment experiences and troubleshooting technical issues during migrations. Candidates should have experience with Windows 11, Workspace One, and strong customer service skills. This position offers the chance to work in small teams and support users through a seamless migration process.

Qualifications

• Experience with Windows 11 migrations and Workspace One deployment.
• Strong customer service skills with a user-first mindset.
• Good knowledge of O365 and Microsoft technologies.
• Familiarity with Apple Macs and their integration within a Windows environment.
• A positive, problem-solving approach with excellent communication skills.

Responsibilities

• Deliver a smooth deployment experience for Windows 11.
• Conduct remote and classroom-based deployments.
• Troubleshoot and resolve technical issues.
• Work closely with internal teams for efficient deployments.
• Provide guidance and updates to end-users during migration.

Skills

Customer service skills

Hands-on approach

Problem-solving

Communication skills

Tools

Workspace One

O365

Apple Macs

Job description

As a Windows 11 Deployment Engineer, you'll be responsible for providing hands-on support to users as they transition to Windows 11 using Workspace One technology. Working in small teams, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-on-one remote sessions to classroom-style setups for larger groups.

What You'll Be Doing

• Delivering a user-friendly and professional deployment experience, ensuring a smooth transition to Windows 11.
• Conducting both remote and classroom-based deployments, supporting up to 25 users per session.
• Troubleshooting and resolving any technical issues to ensure minimal downtime.
• Working closely with internal teams to ensure deployments are completed efficiently and effectively.
• Providing clear guidance and updates to end-users throughout the migration process.

Are you an experienced Windows 11 Deployment Engineer looking for your next opportunity? We're looking for a proactive and customer-focused professional to support end-users through a seamless Windows 11 migration.

Qualifications

• Experience with Windows 11 migrations and Workspace One deployment.
• Strong customer service skills with a user-first mindset.
• Good knowledge of O365 and Microsoft technologies.
• Familiarity with Apple Macs and their integration within a Windows environment.
• A positive, problem-solving approach with excellent communication skills.

Experience & Requirements

• 2-3 years in a customer-facing deployment or 2nd Line Desktop Support role.
• Hands‑on experience with Workspace One deployments.
• Must have an active security clearance to be considered for this role.