Wholesale Assistant

Olsam Group Ltd.; London; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that specializes in scaling brands and unlocking their potential. As a Wholesale Assistant, you will play a vital role in ensuring smooth operations by managing sales orders and collaborating with various teams. This position offers a blend of responsibilities that will directly impact key wholesale channels, making your contributions essential to the company's success. With a hybrid work model, generous holiday allowance, and opportunities for international travel, this role is perfect for someone eager to thrive in a fast-paced environment while making a real difference.

Benefits

30 days holiday + 8 UK bank holidays

Pension contribution Scheme

Private Medical Insurance

Work from Abroad

Bonus Scheme

Mental Health Support

Opportunity for International Travel

Flexi-Fridays

Olstar Events

Vibrant Office

Qualifications

• Experience in wholesale or order management roles is essential.
• Basic Excel skills required for data entry and reporting.

Responsibilities

• Process sales orders and manage key wholesale platforms.
• Monitor orders and provide updates to stakeholders.

Skills

Order Management

Communication Skills

Excel Skills

Attention to Detail

Time Management

Education

1+ years in wholesale or order management

Tools

Netsuite

Shopify

Job description

About Us

At Olsam, we are on a mission to grow brands and develop products that customers love, trust, and value. We specialize in acquiring and scaling category-leading brands, unlocking their full potential by expanding them across international marketplaces and channels, streamlining operations, and driving product innovation.

With a fantastic team across three continents and 15 nationalities, we bring together over 50 years of e-commerce expertise. We’re not just building brands, we’re shaping the future of global consumer goods. We are looking for ambitious, driven individuals to be part of it.

Ready to make an impact? Let’s talk.

Your Role at a Glance

As a Wholesale Assistant in our team, you will play a crucial role in ensuring the smooth flow of orders and stock management. Your main focus will be processing sales orders, managing key wholesale platforms, and supporting internal teams to ensure timely deliveries and up-to-date information, all while collaborating with various stakeholders.

This role is ideal for someone with strong organizational skills and attention to detail, who is excited to work in a fast-paced, growing start-up with a talented team. Your work will directly impact our key wholesale channels and contribute to shaping our success.

Location & Flexibility

• Full-time, permanent role based at our modern office in Runway East, London

• 40 hours per week, 9 am to 6 pm with a one-hour lunch

• This position is hybrid, with the expectation to go to the office 2 days per week

(We will also consider applicants from outside of London, and will adjust office requirements accordingly)

Key responsibilities

• Process sales orders in Netsuite and WFS, ensuring correct flow to the warehouse and platforms.

• Manage and update key wholesale platforms (Chewy, Wholesale Pet, Faire) and ensure accurate order entry and shipping updates.

• Monitor orders from start to finish, providing updates to teams/customers and addressing any delays.

• Update and maintain the Line Report with accurate pricing, delivery dates, and order status.

• Assist the Accounts team with following up on outstanding payments and invoicing.

• Support the creative team by ensuring updated product imagery and catalogs, managing product additions.

About you

• 1+ years of experience in wholesale or order management roles.

• Basic Excel skills with knowledge of formulas and data entry.

• Experience working with order management systems like Netsuite and Shopify.

• Strong communication skills for managing internal stakeholders and smaller customers.

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

• Organized with attention to detail, able to maintain accurate reports and records.

Perks & Benefits

• Salary: £20,000 - £30,000 per year depending on location

• 30 days holiday + 8 UK bank holidays

• Pension contribution Scheme – 5% from you, 3% from us.

• Private Medical Insurance – Includes travel, vision & dental (through Vitality)

• Work from Abroad – One month per year, anywhere in the world*

• Bonus Scheme – Discretionary bonus, based on individual and company performance

• Mental Health Support – Free, confidential therapy via Spill

• Opportunity for International Travel – Our team members have been to New York, Vegas, Amsterdam… and Birmingham!

• Flexi-Fridays – Finish early one Friday per month

• Olstar Events – Quarterly meetups, celebrations & socials

• Vibrant Office – Runway East, Bloomsbury

Olsam is proud to be a disability-committed employer registered in the UK. If you identify as having a disability and meet all of the criteria set out in the job description, we would like to support you through the interview stage. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

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