Welsh-Speaking Endoscopy Booking Coordinator

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 18,000 - 24,000; Part time

Job summary

Betsi Cadwaladr University Health Board is seeking an Endoscopy Booking Clerk to join the Glan Clwyd Hospital team. The role involves clerical duties, patient scheduling and data capture within a NHS framework, across a 7-day service rotation.

Essentially, the post requires Welsh language ability (level 3) and experience in a hospital or public-facing administrative role, with strong IT and customer service skills to support clinicians and patients.

Qualifications

• Excellent communication skills (written, verbal) and interpersonal skills.
• Experience in hospital or public-facing administrative roles.
• Good keyboard/data entry and IT skills; able to use computer systems.
• Attention to detail and accurate data capture in a busy environment.

Responsibilities

• Provide clerical and administrative support to the Endoscopy team.
• Handle accommodation of patient appointments and waiting list queries as part of a 7-day service rotation.
• Utilise WPAS/Microsoft Office to manage patient information and scheduling.

Skills

Communication skills

Interpersonal skills

Keyboard skills

Attention to detail

Education

GCSE Maths and English A-C

NVQ Level 3 or equivalent

IT qualification

Tools

Microsoft Office

WPAS

Job description

Betsi Cadwaladr University Health Board is seeking an Endoscopy Booking Clerk to join the Glan Clwyd Hospital team. The role involves clerical duties, patient scheduling and data capture within a NHS framework, across a 7-day service rotation.

Essentially, the post requires Welsh language ability (level 3) and experience in a hospital or public-facing administrative role, with strong IT and customer service skills to support clinicians and patients.