Welsh-Speaking Emergency Ward Clerk

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Ward Clerk at the Emergency Quadrant within the Acute Assessment Unit at Ysbty Glan Clwyd provides a professional first point of contact for patients, relatives and visitors, ensuring confidentiality and respectful handling of information.

Working as part of the Emergency Care Directorate's Administration Team, you will perform reception and administrative duties, support other Emergency Quadrant areas, and assist with admission, discharge and transfer of patients.

Qualifications

• Previous experience in administrative or customer service setting.
• Ability to work as part of a team and be efficient and organised.
• Demonstrates professional and confidential manner at all times.
• Welsh language ability is essential for this role.

Responsibilities

• Be the first point of contact for patients, relatives and visitors to the Acute Assessment Unit.
• Provide reception and administrative duties to support the smooth running of the Acute Assessment Unit.
• Provide cover to other areas of the Emergency Quadrant as required.
• Provide efficient clerical support to the Emergency Quadrant to ensure speedy admission, discharge and transfer of patients.

Skills

Excellent communication

Teamwork

Organisation

Confidentiality

Education

Good standard of education

Tools

WPAS

Job description

The Ward Clerk at the Emergency Quadrant within the Acute Assessment Unit at Ysbty Glan Clwyd provides a professional first point of contact for patients, relatives and visitors, ensuring confidentiality and respectful handling of information.

Working as part of the Emergency Care Directorate's Administration Team, you will perform reception and administrative duties, support other Emergency Quadrant areas, and assist with admission, discharge and transfer of patients.